Virtual Practice Management


Virtual Practice Management


We build a system so your practice runs on autopilot, without you having to do the hard work. Our Virtual Solutions save you dollars! Feel in control – having a clear, strategic plan. Relax knowing you will not have to design and manage systems from scratch and you will always know what is going on. We even develop an Operations Manual for your business, so if your staff leave your IP doesn’t!

RWS (Rooms with Style) provides an extensive range of services for doctors in private practice. Our services are specifically designed to make your private practice more profitable, compliant and efficient. We are the experienced and trusted industry professionals. RWS is a proud presenter and sponsor of The Royal Australasian College of Surgeons, Preparation for Practice Program – bringing our wealth of practice experience to doctors across Australia.

Complimentary Consultation


The benefits for you:

Turn Key Solutions – RWS Do It For You!
We build a system so your practice runs on autopilot, without you having to do the hard work. Feel in control – having a clear, strategic plan. Relax knowing you will not have to design and manage systems from scratch and you will always know what is going on. We even manage your project and all compliance documentation, so you don’t have this worry.
Experienced – RWS Are Exclusively For Doctors!
Our experience in the industry will directly benefit your private practice – no need to reinvent the wheel! We’ve been helping doctors establish and grow in business for 12 years and understand what it takes for you to thrive and avoid stagnation. We offer invaluable insight into the likely pitfalls and hurdles to avoid, so you can rest assured your practice is set up to be fully compliant, within regulatory requirements.

Cost effective – Our Systems Save You Dollars!

The Service is Australia wide – No Matter Where You Are, We Can assist!
We provide services to doctors across Australia, servicing all metropolitan and rural locations.


  • Starting a Practice

    Starting a practice can be a daunting task, but it needn’t be. RWS can provide assistance across a wide range of skills, to assist you during the set up phase of your practice.

    Assistance with choosing the right medical software, agreements with health funds, provider number registrations, or assistance with setting fees for your services. All these elements are vital at start up stage.Many of our clients are from the Preparation for Practice program run by the Royal College of Surgeons. We see many Younger Fellows all anxious to get a great start. RWS is highly experienced regarding what you need to get started.

    Our Virtual Practice Management Service provides this assistance for you at much less than the cost of a full time practice manager.

  • Staff training (on and off site as required)

    Whether you’ve got new or experienced staff, every practice can benefit from training.

    RWS can perform a “health check” on your practice to:
    • Identify areas for improvement
    • Provided structured training for your staff
    • Get the most out of their medical software

    Training can be done on site or offsite, depending on the needs of your staff and your practice

  • Policy and Procedure Manual

    A good Operations Manual is the road map for a smooth running practice. It is one of the most useful tools to streamline your business. The manual lists all the tasks that are essential in your practice, how to do these tasks, and who is responsible for the tasks.

    As a specialist, you can be confident that the manual will provide consistency in your daily operations, as well as providing peace of mind that the IP of the practice is protected, in the event of staff absence, or when staff leave.RWS will tailor a manual to your practice, taking into consideration your practice software and the specific processes within your specialty.

  • Risk Management Support

    Risk management is a structured approach to managing uncertainty and includes actions taken to:

    • Identify
    • Assess
    • Monitor, and
    • Reduce the impact of risks to your business
    Risks are events, situations or circumstances which lead to negative consequences for your business. Types of risks that affect a medical practice include compliance and legal risks, financial risks, service delivery, risk to your reputation as well as risks with the use of technology and equipment.
    It is important to allocate some time, budget and resources for preparing a risk management plan and a business impact analysis. This will help you meet your legal obligations in providing a safe workplace and can reduce the likelihood of an incident negatively impacting on your business. A recovery plan will help you respond effectively if an incident or crisis affects your business. It aims to shorten your recovery time and minimise losses.
    At RWS we have the staff with the skills and experience to assist you with your Risk Management and Recovery Plan so you can feel confident that you are prepared for any uncertainty.
  • Finance Management – Accounting

    RWS works with the specialist’s existing systems and existing taxation accountant.
    Work is completed onsite at the specialist’s rooms three or four times per month (generally weekly).

    Given the varied nature of systems, the output and throughput may vary depending on the system.
    This service utilises a minimum of (20) hours per month covering activities which may include:

    • Payroll processing and employee compliance from financial perspective
    • Bank reconciliation(s)
    • Receipting and invoicing
    • Accounts payable preparation and payment
    • Integration of Practice Management information into the financial system
    • ATO lodgements and communication, and liaison with principal(s), staff, and principal’s tax accountant where required.

    Specific activities performed may vary depending on those to be carried out by practice staff and/or the principal. Weekly update of work carried out, cash status, receivables update (30 days+), and key financial activities to be addressed. Monthly dashboard of practice financial indicators, which would include:

    • Cash flow assessment
    • Summarised profit/loss; for month, year to date, and comparison with prior periods and prior year.
    • Detail to be provided in appendix to report, but utilised to assess revenue and cost trends
    • Results by location, surgery type, and/or other depending on specific focus points
    • Ratio of surgery to consulting time
    • Assessment of key items flagged by principal, and,
    • Receivables and payables status.

    Complimentary Consultation – Virtual Practice Management

    Book now for a Complimentary Consultation for your practice, held personally with Caroline Chaplin, director and founder of RWS (Rooms with Style).

    RWS provides management to consolidate your practice (bringing peace of mind and protection for your investment) and marketing to grow your business (learn to increase profits with less effort).

    During your Complimentary Consultation we will reveal strategies to:

    • Grow your business
    • Help build long lasting relationships with referrers
    • Overcome obstacles at your practice
    • Ensure you are compliant
    • Enable you to achieve the results you deserve
    • Help you benchmark your practice


    Note, any information you provide below will be treated in the strictest confidence. Your information will not be shared with any third party.