Full range of practice services
I have worked with RWS over several years, asking them to look at different aspects of my practice at various times. I have found them an invaluable asset – the key fact is that they are effective and professional across the full range of practice services. For me, it has meant that I can concentrate on establishing what I would like to achieve in a given area, and then delegate the work to RWS, allowing me to concentrate on clinical matters, and on my next project in practice development. I highly recommend them to established as well as younger practitioners.
Professional & efficient
Setting up a new practice had so many challenges and we didn’t anticipate half of them before embarking on the journey. Having Caroline and the team from RWS helped us to ensure we had thought of everything before opening the doors. Caroline and her staff are professional, efficient, and helped to get our practice off to a stylish start.
Excellent after sales service
I would recommend RWS to any doctor. They are a professional and trustworthy company with excellent after sales service. Renovation has never been so easy and I now have rooms that are exactly what I had hoped for – minus the headaches.
RWS have been invaluable in all the annoying essential aspects of running a practice, that as doctors, we are really just not interested in. Taking care of all the permits and documentation required to move into a new building, supervising the creation of new employment and service contracts.
I would have no hesitation in recommending RWS as practice managers.
RWS has a unique blend of professionalism and steely determination to deliver the project on time and within budget yet this was somehow balanced with a very personal and sympathetic touch. Being very busy and time strapped, it was seemingly insignificant things like always returning phone calls and e-mails that made their service outstanding for us.
My practice is thriving
Thank you to everyone at RWS (Rooms with Style). What a great group you have. I have found everyone friendly, professional and efficient in helping me start my practice. Due to your hard work my practice is thriving. I would be happy to give your company an excellent review. Well done and thank you.
Comprehensive & has thorough knowledge
I cannot speak highly enough of the professional and personal guidance I received from RWS in setting up my private practice as a new fellow. I was taken under the team’s wing and guided through the highly confusing and overwhelming process of setting up a private practice. Their team is comprehensive and has thorough knowledge of all the areas starting from website creation, art work to marketing and more.
Communication within the team and with me was excellent – I felt I had all of them working only for me!
Clinic set up on very short notice
We needed a clinic set up on very short notice and the team at RWS responded with a well thought out and comprehensive plan that was implemented in a very short time.
This included – Secretarial training, Practice Procedures Manual, Website, Referrer Marketing, Personalised branding and stationery, Practice furniture and telephone system and a range of other tasks that had us up and running quickly.
We haven’t looked back!
Diverse range of services
Our practice also employs RWS for use of their other services such as HR, marketing and promotion. My dealings with Michelle and Emma are complimented by the same professionalism experienced during the recruitment process and this ensures a great level of comfort in trusting them to maintain our business model. After being in the medical industry for many years, it’s wonderful to know that there is a company that can offer such a diverse range of services while constantly adapting to a fast changing industry.
Asset to any practice
RWS’s experience and skill is invaluable for a practice. Doctors are highly skilled in looking after patients, but not at running efficient, well functioning practices. RWS’s Virtual Practice Management service is an asset to any practice.
Critical & perfect
What RWS offered me was both critical and perfect. Critical because they allowed me to continue practising so that I could fund the project and perfect because I could tell that the team had done this before. The result was a very, very good set of rooms that I won’t have to alter to any great degree for the foreseeable future and if I do, I’ll not hesitate to contact RWS.
Always able to rely on you for support
It is very reassuring to know that should we experience any chaos down the track, we will always be able to rely on you for support. I have already recommended you to a couple of Junior Colleagues and I will continue to do so down the track. Many thanks again. You have no idea how indebted I am to all of you for helping me realise my dream.
Supportive and flexible in their approach
It is my pleasure to provide a testimonial regarding RWS. Caroline and her team were very helpful and flexible in their approach in supporting us when we were setting up our practice. The RWS team were a wealth of information regarding all aspects of clinic set up from financial to HR to clinic processes management… the RWS team were supportive and flexible in their approach!
Exceptionally accessible, flexible and reasonable
I engaged RWS to refurbish Masada and have worked closely with them for the past four months throughout a complex project. I have found them to be exceptionally accessible, flexible and reasonable in all our dealings and they have been meticulous with cost management and budget communications.