Category: Job Position

793 – Part Time Medical Secretary – Redlands

Part Time Medical Secretary

  • 2-3 days per week – Redlands area – Work/life balance – Close to home
  • Great team and flexible friendly culture – General and Orthopaedic Surgeons
  • Early November commencement – Clinic to Cloud

Do you like to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then please apply.

Our two delightful Surgeons (General/Colorectal and Orthopaedic) are seeking an experienced  Medical Secretary to assist them in running a practice where patient care is at an optimum.  Our preferred Medical Secretary will pride themselves on providing platinum care for our patients, along with providing excellent administration support to our Surgeons.  This role will report to our Practice Manager and principal Surgeons.

Your ability to be flexible and to pre-empt situations and to be able to manage changing schedules and priorities to suit our Surgeons and patient’s needs is required at this practice. Your attention to detail skills only come second to your patient care skills

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level in all aspects of a Medical Secretarial role including telephone manner and face to face interaction, with a “can do” attitude
  • Assisting in managing consulting sessions with our Medical Receptionist
  • Experience using medical software (Clinic to Cloud – highly desirable)
  • Professional in your presentation, written and verbal communication
  • Theatre bookings including surgery quotations and billings (essential) including Health Funds (via Eclipse)
  • Experience in Workcover, MAIC and DVA
  • Possess excellent organisational skills, attention to detail, outstanding work ethic and punctuality
  • Providing audio typing skills (for urgent letters only) and editing and reviewing those outsourced.
  • Display outstanding interpersonal, team member and communication capabilities
  • Have a capacity to perform well in a very busy environment, with an unflappable demeanour.
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeons.
  • Experience working in and complimenting cohesive and well-functioning teams
  • Happily perform duties for our Surgeon’s; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (General/Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to the rest of our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Secretarial experience (Surgical highly regarded)
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience.  Please quote ref: 793.

792 – Part Time Medical Receptionist – Redlands

  • Close to home – Redlands area – Clinic to Cloud – 2-3 days per week
  • General and Orthopaedic Surgeons – new practice – parking close to the practice
  • Early November commencement – Flexible and nurturing culture

Do you pride yourself on your customer service skills? Would you love to assist in building our practice with your fantastic Medical Reception experience? Then please apply.

Our two delightful Surgeons (General/Colorectal and Orthopaedic) are seeking an experienced  Medical Receptionist to assist them in running a practice where patient care is at an optimum and to complement our existing team. This role will report and support our Practice Manager and principal Surgeons.

We are looking for a Medical Receptionist who would love to be part of a progressive practice and who prides themselves on their attention to detail, but also understands the importance of caring and supporting our team, and most importantly our patients – their care is our number one priority.

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level in all aspects of a Medical Secretarial role including telephone manner and face to face interaction, with a “can do” attitude – being a true Front Desk/Brand Ambassador
  • Assisting in managing consulting sessions with our Medical Secretary
  • Experience using medical software (Clinic to Cloud – highly desirable)
  • Professional in your presentation, written and verbal communication
  • Experience in Workcover, MAIC and DVA
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (for urgent letters only) and editing and reviewing those outsourced.
  • Display outstanding interpersonal, team member and communication capabilities
  • Have a capacity to perform well in a very busy environment, with an unflappable demeanour.
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeons.
  • Happily perform duties for our Surgeon’s; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (General/Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to the rest of our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Reception experience (Surgical highly regarded)
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience.  Please quote ref: 792

791 – Practice Nurse (EN or RN) and Administration – Glen Iris

Above Award payment depending on experience

Full Time

  • True customer service role with a fantastic team
  • Enjoy both an administrative and a clinical role
  • Bright light modern consulting rooms

Are you a multi-tasker? Do you enjoy both the clinical & administrative side of a specialist medical practice? Then we want to hear from you.

Our Practice
We are a busy well-established Orthopaedic group that consults across multiple sites (inner eastern suburbs).  Free parking provided at some sites and easy public transport access at all sites. You will join our established practice as a Practice Nurse/Administration. Our amazing team will support you in this role as you work together to provide a seamless experience for the practice and patients.  Our ultimate priority is our patients (we cannot overstate this).

About the role
Join us in providing quality patient care through your advanced clinical nursing practice, along with your strong administrative experience. This is a unique role that will include pre and post patient care (even visiting patients whilst in hospital). You will be promoting and developing collaborative relationships amongst our health care team.

Duties – Nursing Role

  • Be the clinical point of contact between patients and the Surgeon.
  • Demonstrate advanced clinical skills, knowledge and expertise (Orthopaedic experience well regarded)
  • Ensure Surgeon’s instructions and protocols regarding clinical care are meticulously documented and followed at all times
  • Gathering health histories, planning and coordinating patient care
  • Wound care as directed, pre and post-op.

Duties – Medical Administration

  • Using your experience to work alongside the Surgeon to provide Patients with all aspects of administrative tasks including the Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception relief
  • Regular liaison with the Practice’s Business Managers – RWS as required

Essential skills and experience

  • At least 3 years as a qualified Nurse (EN or RN, Orthopaedic experience highly regarded), current AHPRA registration required
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (this is an integral part of our practice)
  • Well developed time management skills and ability to multi-task and work efficiently under pressure
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Ability if needed to assist in consults at our other practice sites (inner east)
  • Own car and licence
  • Great organisational skills

How to apply
Please follow us on our Instagram Page: RecruitmentatRWS.

Apply for the position quoting reference number 791.

790 – Medical Receptionist – Glen Iris

We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to be our “Brand Ambassador” and to be part of a growing and enthusiastic team in our Glen Iris rooms. This full time role includes the following:

  • Busy reception assisting Surgeons and Allied Health – reporting to Principal Surgeon
  • Lovely established work environment (modern bright light rooms) with an amazing team

What you would bring to the team:

  • Experience using Medical Software (Genie desirable)
  • Previous Medical Specialist Reception experience with above average knowledge of medical terminology/spelling and familiar with scanning patient records
  • Experience performing well in a very busy environment
  • Skills in multi-tasking and prioritising needs of multiple people at once
  • Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
  • Happy to work from other locations several times per week – eastern suburbs (drivers licence required) and have flexibility to consult out of hours (if needed)
  • Medico-legal experience (viewed highly)

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Customer service skills that are exceptional
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this sounds like you, we’d love you to apply.  Please quote job ID: 790

The successful applicant will be rewarded with a dynamic and fast-moving work environment as well as a remuneration package which is above the Award Wage, (dependent on experience).

Please follow us on our Instagram page: RecruitmentatRWS

788 – Part Time Medical Receptionist – Glen Iris

Part Time Medical Receptionist

  • Expanding well-established boutique practice
  • Glen Iris location – Commencement October/November
  • General Practice, Integrative & Cosmetic Medicine

Would you like to work at a GP practice with a difference, where the patient care comes first? Are you interested in integrative care? Then please apply.

Our clinic is well-established and highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Nutritional supplements, Acupuncture and Cosmetic medicine, and after 16 successful years is expanding to deliver dedicated GP/family medicine to new and existing patients.

About the role

Newly created, the role will initially focus on setting up the General Practice, working closely with the Doctor and other key stakeholders of this lovely family business to implement supporting procedures and processes, systems, and build trusted business relationships.

Generally the hours of work will be from Tuesday to Thursday, 10:30am – 7:30pm and some weekends, with flexibility required at times to meet the needs of the business. It will be offered as a permanent part-time role ideally to someone seeking a long term career. The minimum contracted hours will be 40 hours per fortnight, however availability and flexibility to work extended hours will be appreciated and rewarded.

Initially a start-up role, it will evolve into a busy medical practice welcoming new patients and enabling you to showcase your proven front desk reception, medical administration, and high level customer service skills.

Typically the role will be responsible for;

  • Handling all phone communication in a professional and empathetic manner
  • Scheduling and managing appointments – including managing consulting sessions
  • Responding to patients and visitor enquiries
  • Manage Front office/reception area and facilitate smooth patient flow by communicating with patients and clinical staff, being aware of delays
  • Understanding and ensuring important private information is kept confidential
  • Manage accounts and process billings & receipting
  • Scanning, filing and faxing confidential documents
  • Managing medical records and keeping information updated
  • General administration duties including ad-hoc duties as required by management
  • Efficient and confidential management of all patient data, clinical files, and correspondence

Essential Skills & Qualifications

  • Professional phone etiquette and extremely high level of customer service (wow us with your eloquent manner)
  • Excellent verbal and communication skills – with a can-do attitude
  • Strong computer skills especially proficiency in Genie Medical Software and MS Office software
  • Impeccable presentation
  • Proven experience of working in a well functioning team
  • Previous experience working as a Medical Receptionist in a GP practice and basic medical terminology
  • Be able to work under pressure – being unflappable at busy times
  • High attention to detail
  • Able to manage time and prioritise workload
  • Problem solving mindset and be able to maintain patient confidentiality
  • Quick and efficient in learning new processes & procedures
  • Strong organisational and follow up skills

About you

  • Warm, friendly and welcoming style
  • Trustworthy, reliable, and committed
  • Demonstrate high degree of confidentiality regarding all patients and clinical information
  • Pro-active and highly self-motivated and passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skill with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days: Tuesday till Thursday – 10:30am till 7:30pm

Every second weekend – 8am till 5pm (flexible with rosters and dependent on patient bookings)

To apply

Only on-line applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your GP medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 788.

Please follow us on our Instagram page: RecruitmentatRWS

787 – Permanent Part time Medical Receptionist/Typist – Kew

  • Work/life balance – 3 days per week.
  • Are you ready to upskill your GP experience and be trained on Genie?
  • Parking close-by – Fantastic team

This is a role that lets you work to your true strengths. Plus, we provide on-the-job Genie medical software training. If this role interests you, please read further…

About the role

We are looking for a friendly and proactive medical receptionist with good typing skills to join our surgical practice on a permanent part time basis. Previous experience in medical reception/administration is essential for this role.

You will provide administrative and reception support to the vascular surgeon, our team and patients. Pivotal to this role is the audiotyping of letters, to be sent out with a fast turnaround (one day).

The role will be based at our Kew surgical rooms and is 3 days per week .

Key duties and responsibilities:

  • Assist with managing consulting sessions, meet and greet
  • Answering the practice phone in a professional, caring and warm manner
  • Manage appointment diary and referrals
  • Administrative duties as required (e.g.: scanning, send/receive correspondence, inbox maintenance)
  • Audiotyping letters
  • Flexibility to cover staff annual and sick leave

Skills and experience

  • Excellent written and verbal communication skills
  • One to two years minimum experience as a Medical Receptionist in a similar environment; experience in Specialist rooms highly advantageous but not essential, if you have GP experience please apply
  • Experience liaising with Surgeons, staff and allied health professionals and patients (warm and respectful manner when interacting with staff, patients and all medical professionals)
  • Prior experience with medical software with strong computer/IT (including troubleshooting) skills (Genie software training provided)
  • Typing speed (minimum 70-80 words per minute)
  • Your patient care skills are only second to your attention to detail skills
  • Ability to work from home if required due to COVID-19 government requirements (laptop, phone and typist foot pedal provided)
  • Experience and ability to meet deadlines (letters typed during consulting hours to be reviewed and sent out on the day)
  • Overtime may be required once or twice per month if the surgeon finishes consulting after 5pm so that all letters are typed and sent out on the day – we pride ourselves in our turnaround.

You will be reporting to our Practice Manager who will support and guide you in this role.

Working Days Monday, Tuesday and Thursday

Working Hours: 8:30am till 5:00pm One Thursday a month 12:00 till 8:30pm

If this is a role that suits your skills and experience, we would love to hear from you. Apply now quoting reference 787.

786 – Full Time Virtual Reception Manager – Camberwell

Camberwell location

• Commencing November
• New role – Expanding organisation with clients all over Australia
• Flexible working arrangements negotiable

This is an exciting role and is your chance to get away from the repetition of everyday private practice to something that has enormous growth potential. You will be overseeing multiple clinics and working with them to improve systems, streamline practices and promote growth. You will manage our virtual reception program while we train you to be a Practice Management Consultant.

About us
RWS is known for providing turn key solutions and being the one stop shop for surgeons and physicians in Australia. We pride ourselves on providing support and genuine care so medical professionals can do what they do best – without the worry.

About you
We are seeking a highly organised, detail orientated and fast paced professional with practical experience in the medical industry to join our Virtual Reception & Practice Management team.
The following qualities would be favoured highly:
• A dynamic and affable personality
• Someone who is proactive and flexible
• Someone with a ‘can do’ attitude who is extremely organised and prides themselves on their attention to detail
• A motivated professional with some experience in Practice Management who wants to extend their career past the boundaries of typical medical practice

Duties/Responsibilities:
• Virtual reception for numerous private physicians and surgeons

  • Answering phones
  • managing enquires and an appointment book
  • billings
  • using numerous medical software’s
  • theatre lists & surgical bookings

• You would assist our Practice Management team
• We will provide training so you are able to assist our clients to improve their systems and operations

Our requirements are:
• Must have minimum 1-2 years’ experience as a Practice Manager or Receptionist in a private medical practice
• Practice consulting experience essential
• Private Specialist or GP experience is mandatory – Surgical experience favoured highly
• Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – Preferred
• A professionally presented individual with excellent phone manner
• Familiar with medical software such as Clinic to Cloud, genie and/or gentu – Preferred
• Experience lodging health fund and Medicare claims electronically – such as Eclipse
• Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
• A current drivers licence and car – travelling to our clients clinics may be required

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a befitting remuneration package (commensurate with experience) and limitless opportunities for growth. With exciting development opportunities and a friendly and dynamic culture, we invite you to come grow with our organisation in this ever changing role.

Apply now quoting reference 786

785 – Part Time Practice Nurse (Rn) – Glen Iris

  • A role with a difference – Expanding well-established boutique practice – Work/life balance
  • Glen Iris – Integrative medicine – ample street parking
  • 3 days per week and some weekend work (rotating) – Rewarding and progressive role

Would you like to work at a practice with a difference, where the patient care comes first? Are you interested in integrative and cosmetic medicine? Then please apply.

Our clinic is well-established, modern and family oriented practice. It is highly regarded for its Integrative Medical practice specialising in Nutrition, Herbal Medicine, Preventive Medicine, Acupuncture as well as Cosmetic medicine. After 16 successful years it has recently expanded to deliver dedicated and personalised GP & Family medicine to new and existing patients for a truly integrative and holistic approach.

About the role

Newly created, the Practice Nurse will support the doctor with the provision of patient clinical assessments and treatments (including shared care), and excellent patient triage and outstanding care for new and long-standing patients who have a loyal affiliation with the medical practice.

The minimum contracted hours will be 40 hours per fortnight, however availability and flexibility to work extended hours will be appreciated and rewarded. It will be offered as a permanent part-time role (can consider casual) to someone seeking a rewarding and long term position.

This role will best suit a mature minded, flexible and experienced Registered Nurse who will help to build up the general practice and who enjoys developing effective clinical services and patient care for the business. We are looking for a proactive and self-motivated team member, with a genuine interest in integrative medicine and cosmetic medicine.

Typically the role will be responsible for;

  • Care plans and Health assessments
  • Proactive support for all patients with screening, health education and promotion
  • Reminders & Recalls
  • Management of treatment room & stock supply
  • Front desk reception duties and support (enquiries, bookings, invoicing, referrals, test results, patient reports) – Reception relief and covering leave
  • Setting up patients for procedures & educating them on pre and post treatments
  • Instrument sterilisation and infection control protocols
  • Efficient and confidential management of all patient data, clinical files, and correspondence

Essential Skills & Qualifications

  • Current AHPRA RN registration
  • Minimum 3 years GP nursing experience preferred
  • Understanding of MBS item and incentives
  • Actively promote the practice and the services offered
  • CPR certification and current Working With Children
  • Pathology collection & Venepuncture
  • Cervical screens
  • 12-lead ECG
  • IV infusions

About you

  • Warm, friendly and welcoming style
  • Trustworthy, reliable, and committed
  • Demonstrate high degree of confidentiality regarding all patients and clinical information
  • Pro-active and highly self-motivated
  • Passionate about patient care
  • Sound GP practice knowledge and experience
  • Strong communication & interpersonal skills
  • Excellent time management, a good problem solver and ability to multi-task
  • Strong computing skill with experience in Microsoft, and Genie advantageous
  • Well-presented, professional style, and passionate about maintaining good health and wellbeing

Hours/Days:

Tuesday till Thursday – hours will fall between 10:30am till 7:30pm
Every second weekend – hours will fall between 8am till 5pm

(flexible with rosters and dependent on patient bookings)

To apply

Only on-line applications will be considered, and all applications will be treated in the strictest confidence.

Please include a written application and your resume with your on-line application detailing why you are looking for a new role, and how your specialist medical practice experience can wow in this opportunity.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.

Apply now quoting reference 785.

Please follow us on our Instagram page: RecruitmentatRWS

784 – Permanent Part Time Medical Receptionist – Mulgrave or North Dandenong

Permanent Part Time Medical Receptionist

  • Part time position (flexible hours) – Work/life balance
  • On-site parking – Mulgrave or North Dandenong location
  • Expanding progressive multi-site GP practice

Do you pride yourself on your attention to detail skills? Only coming second to your patient care skills?  Then we want to hear from you.

Our practice
Be part of a multi-site practice. One site is bulk billed the other privately billed. We are an expanding progressive practice, with a large team (multi-skilled) and extremely amiable Directors and management.

Role
Our practice recognises that this position is one of the most important roles in our team. You will be our true “Director of First Impressions”, wowing patients with your sincere and empathetic care, but at the same time ticking all the boxes to ensure we are compliant. Reporting directly to the Administration Manager, you will be the first point of contact between patients and the practice. The role requires the following:

Duties:

  • Handling all phone communication in a professional and empathetic manner
  • Scheduling and managing appointments
  • Respond to patients and visitor enquiries
  • Manage Front office/reception area and facilitate smooth patient flow by communicating with patients and clinical staff, being aware of delays
  • Understanding and ensuring important private information is kept confidential
  • Manage accounts and process billings & receipting
  • Scanning, filing and faxing confidential documents
  • Managing medical records and keeping information updated
  • General administration duties including ad-hoc duties as required by management

 Required skill set:

  • Professional phone etiquette and high level of customer service (wow us with your professional manner)
  • Excellent verbal and communication skills – with a can-do attitude
  • Strong computer skills especially proficiency in Medical Director/Pracsoft and MS Office software
  • Proven experience of working in a well functioning team
  • Previous experience working as a Medical Receptionist in a GP practice and basic medical terminology
  • Be able to work under pressure – being unflappable at busy times
  • High attention to detail
  • Able to manage time and prioritise workload
  • Problem solving mindset
  • Maintain confidentiality
  • Quick and efficient in learning new processes & procedures
  • Strong organisational and follow up skills

The role is diverse and rewarding, being able to help assist patients with their health needs and Doctors with their administrative requirements. If you would like to work in a rewarding, busy and supportive environment then we would like to hear from you.  Please attach your cover letter and resume to your application.  Noting reference number: 784.

Follow our instagram page at RecruitmentatRWS.

783 – Full Time Practice Manager – Mulgrave/North Dandenong

Full Time Practice Manager

  • Amazing opportunity – Directly reporting to amiable and professional Partners
  • Work close to home – great remuneration
  • Expanding GP clinics (multi-site) – Mulgrave and North Dandenong

Do you enjoy working with an amazing amiable group of GPs?  Have you prior experience running large GP practices? Do you like to make a difference? Then we want to hear from you.

Our practice is seeking a professional, highly organised and experienced Practice Manager.  You pride yourself in being able to multitask with attention to detail to each task and great team building skills.

This role will be overseeing our two GP practices, along with working with our Finance Manager and contracted Project Managers.  Our practice locations are Mulgrave and North Dandenong.  You will manage the day to day running of both clinics and its associated properties, entities and offsite locations and report directly to our Partners.

Duties:

  • Manage overall practice workflow and billing, receipting, reconciliation and rostering (staff)
  • Assist with room allocation/doctor rostering within the clinic in conjunction with the Administration Manager
  • Oversee and manage 3 yearly accreditation and Supervisor accreditation
  • Day to day running of both clinics
  • Manage all HR issues relating to: Admin Staff, Nursing Staff, Contracted Drs including working and being supported by our Business Managers in this area.
  • Primary contact and liaison for all contracted services and stakeholders
  • Final contact for all patient complaints (if needing escalation)
  • New Doctor/Registrar recruitment/interviewing/paperwork
  • Registrar database maintenance and Retention Program
  • Understanding and being skilled in basic book-keeping MYOB entry relevant to our Group as directed and working with our Finance Manager
  • Attending regular weekly, monthly and quarterly meetings with relevant stakeholders and creating agenda for these meetings and provide minutes to all relevant parties
  • Recruitment and management of Registrar’s
  • Supervise and support our: Administration Supervisors; NDC Manager and Nursing Manager

Key strengths:

  • Being able to lead by example, and promote a positive and inclusive working culture
  • Unflappable and flexible, adapting to the practice and Drs needs
  • Professional in presentation, written and verbal communication
  • Previous experience in GP Practice Management/Operations Management – multi-site experienced viewed favourably
  • Experience with Medical Director and Pracsoft
  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive not reactive.
  • Honest, trustworthy, loyal and dependable
  • Approachable and willing to work with all stakeholders

Experience:

  • 5 years Practice Management experience (GP and multi-site viewed favourably)

The successful applicant will be rewarded with a supportive work environment as well as a great remuneration package, dependent on experience.  Apply now and quote reference 783

782 – Full Time to Part Time Medical Secretary – Malvern

 

  • Work/life balance, flexible for 3 to 5 days per week – commencement asap
  • Supporting our two delightful O&G’s and our team – parking provided – flexible start and finish roster
  • Clinic to Cloud – expanding practice – new position

Do you love to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then we want to hear from you.

We are seeking a professional, highly organised and experienced Medical Secretary to complement our existing team. This role would be supporting our Surgeons and practice manager and also working with our fantastic team.

We are looking for a Medical Secretary who would love to be part of our modern and progressive practice, and who prides themselves on their attention to detail skills but also understands the importance of caring and supporting our team and most importantly our patients – their care is our number one priority.

Your ability to be flexible and to pre-empt solutions (a much needed trait in Obstetrics) and to be able to manage changing schedules and priorities to suit our patient’s needs, is required at the practice. Our practice has two locations: one standalone practice, the other is within Cabrini. You would be working with our Practice Manager and Medical Secretary in this role.

Our requirements are:

  • Having previous medical reception/secretarial experience including managing consulting sessions – with an unflappable and warm demeanour, being a gatekeeper for our Surgeons
  • Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – training can be provided
  • Familiar with medical software such as Clinic to Cloud
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams – playing to each other’s strengths – happy to be directed by management – flexible to suit practice’s needs.
  • Available to cover leave for other staff – with notice (if Part Time)
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Previous experience in sterilizing equipment would be viewed highly.
  • Proud of your professional manner and presentation and empathy for our patients
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence
  • IT savvy – we are paperless and fully digital

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – O&G experience viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.  Apply now quoting reference 782.

Please follow us on our Instagram page: RecruitmentatRWS to keep up-to-date with our current positions.

781 – Full Time Practice Manager – Redlands

 

  • Pivotal role – assist us to build our private practice!
  • Redlands area – General and Orthopaedic Surgeons
  • Full time – September commencement

Would you love to assist in building our team and practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace? Do you like to lead from the front?

Then we want to hear from you.

Our two delightful Surgeons (General/Colorectal and Orthopaedic) are seeking a Practice Manager to assist them in building a practice where patient care is at an optimum. Our preferred Practice Manager will pride themselves on their mature minded problem solving and communication skills which they have gained from life and practice experience. You will have the same mindset as the Surgeons and view our patients as our highest priority, along with happily being the gatekeeper for our very busy Surgeons.

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction, with a “can do” attitude.
  • Experience using medical software (Clinic to Cloud – highly desirable)
  • Providing full financial reporting to the Surgeons
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (for urgent letters only)
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeons.
  • Experience building cohesive and well-functioning teams
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon’s; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (General/Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who is a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience. Please quote ref: 781.

779 – Full Time Physiotherapist – Hawthorn

Physiotherapist – Full Time

  • Full Time salaried role plus commissions on billings
  • Amazing state-of-the art resources – parking included
  • Progressive franchise – Commence mid September

Are you at the start of your Physio career?  Or a few years in? We would love to have you join our amazing practice.  Please contact us.

About Us

Our Physio clinic doesn’t just get people out of pain, we use evidence-based practice and the latest technology to remove the cause of the problem and help our clients achieve happy and healthy lives.

We have a large team of seven Physiotherapists with a range of expertise, and a supportive team-based structure. With weekly PD, external PD opportunities and Post-Grad funding, we strive to always provide the best possible career progression and hence care for our clients.

Located in Hawthorn, we enjoy the benefits of a great demographic, with all the perks of working within a short walk of great cafes and eateries. We are never without great coffee!

We have clients that range from white-collar necks and backs, to exercise-based injuries, to sporting injuries. 97% of our clients are private, and are a fantastic community to work with.

About the Role

You will utilize manual therapy, clinical pilates, gym rehab, shockwave therapy, AxIT strength testing and holistic health services. Half of your case will be manual therapy and half active rehab. The majority of our clients are between the ages of 20 and 50 with musculoskeletal, sports and exercise-related injuries. You will take advantage of technology such as Axit (integrated force plate and push and pull dynamometry strength testing), shockwave, real-time Ultrasound, gaitscan technology and whole-body vibration to provide expert care.

You will focus on making a difference to your client’s lives, not just getting them out of acute pain. You will learn communication and health change skills to connect with your clients, and you will improve their lives with the skills you possess.

Applicants with experience will have room to grow and further their career. Ongoing PD in clinical skill and business acumen will be provided.

New Grads will also be considered. New Grads get a thorough three month Induction program, with ongoing Mentoring Professional Development.

Future Post-Graduate study is encouraged and funded by the clinic for both experienced and new Physios.

Duties/Responsibilities

  • Treat sports and spinal injuries
  • Utilise Manual therapy
  • Assess strength and power using Axit system
  • Construct and implement exercise programs
  • Construct and implement pilates programs
  • Develop excellent rapport with clients
  • Participate in marketing by educating our community through social media and other channels
  • Liaise with local GP’s, personal trainers, running coaches and sport teams
  • Help our clients be their best selves.

Skills/Experience

  • Experienced Physiotherapists and New Graduates welcome
  • You must live Health and Fitness
  • Passion for and confidence in Physiotherapy essential
  • Registration with AHPRA

Culture

Our team loves working together as one. We work together, support each other and share our skills and experiences. We enjoy others company outside of work with social events.

Benefits

  • In the heart of Glenferrie Hawthorn – excellent coffee and lunch options!
  • Close to Public transport – train and tram
  • Post Grad study funded
  • Paid PD with external industry experts
  • Career development expected
  • Parking on-site

To apply click APPLY to submit your application to laura@roomswithstyle.com.au ref: 779.

778 – Part Time Medical Secretary – Tugun

 

Part Time Medical Secretary – Tugun QLD

  • Amazing opportunity to work with our Pain Medicine Specialist and great team
  • Work life balance – 4 days per week – close to home
  • ASAP commencement – car parking on site

Would you like to use your extensive people skills to work with our fantastic team?  Do you enjoy helping people in need?  Then we want to hear from you.

Our practice is looking for a mature minded medical secretary who loves their role and loves to hit the ground running.  You thrive on using your extensive medical reception and secretarial skills to organise and be the gatekeeper for our Specialists and Allied Health experts.  Your sense of humour and quiet confidence along with unflappable attitude will be an asset to our practice. You will be true brand ambassador, happily liaising with our referral base and treating all at the practice with respect and dignity.

Our selected candidate will start at the reception area meeting and greeting patients and liaising with various other contacts. You will also assist with back office duties such as Theatre Bookings and Surgical Quotes and Billing.

You also pride yourself on your customer service, and organisation skills which only comes second to your attention to detail. You will also draw on your extensive people skills to assist patients in need.

 

Main duties include:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting including liaising with Hospital staff, end of day, week and month reporting and batching
  • Professional in your presentation, written and verbal communication
  • Having previous medical secretarial experience including managing consulting sessions, reception, debt collection, maintaining Medicare and DVA fees schedules and tracking income for our Specialists
  • Clinic to Cloud Medical Software (or similar) including experience with known Gaps, no Gaps and AMA fees
  • Experience with TAC and Workcover (viewed favourably)
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker and fantastic problem solver
  • Strong experience with medical terminology
  • Happy to perform ad-hoc administration duties for our team including Specialists and allied health staff
  • Meeting and greeting patients – managing consulting sessions including issuing invoicing and taking payments
  • General tidying and maintenance cleaning of the practice

 

Successful candidates for this role will require:

  • Exceptional customer service with empathy and attention to detail (this cannot be overstated)
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues
  • Excellent communication skills, both verbal and written
  • Amazing organisational skills
  • Good typing skills (for urgent letters only) and IT savvy
  • Medical secretarial background, along with experience with higher duties, ideally having experience with Clinic to Cloud practice software, and having worked within a Specialist practice
  • Motivation to assist in growing and improving our practice
  • Ability to be able to cover leave for other staff

What you will get in return:

You will work within a very supportive and caring work environment with our Surgeon, Specialists, allied health staff and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number 778.

Please follow us on our  page: RecruitmentatRWS to keep up-to-date with our roles.

777 – Part Time Medical Receptionist – Camberwell

Part Time – Medical Receptionist

  • Amazing (cannot be overstated) team culture – ENT Surgeons
  • Parking undercover onsite – Camberwell – 4 days per week (with prospect of increasing)
  • Modern fully renovated light and bright consulting rooms

Are you proud of your customer service skills and strong work ethic?  Do you thrive on following processes/procedures?  Then we want to hear from you.

This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a medical practice is not necessarily a requirement.  Although, your blue-chip customer service skills, administration experience and experience are!

You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, professionalism (verbal, written and presentation), initiative and your flexibility.

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeons.  Our preferred candidate thrives in a fast-paced environment and excels in showing empathy and care to our patients along with following processes and procedure so that our Practice runs smoothly and efficiently.

Our ideal candidate will have the following:

  • Experience in excelling at customer service (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude – no task too big or small
  • Professional appearance and demeanour
  • Experience using multiple types of software and the willingness to learn more (Clinic to Cloud)
  • IT savvy – your IT skills are your pride and joy!
  • Ability to work independently with initiative, flexible and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeons and the Practice Manager
  • Covering our Practice Manager’s leave

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional ENT Surgeons, including other clinical professionals who are recognised leaders in their field.

Appropriate remuneration based on skills and experience.

Hours: Monday, Tuesday and Thursday & Friday
8:30am till 4:30pm

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 777

 

776 – Full Time Practice Manager – Bathurst

  • Pivotal role – possibility of WFH non-consulting days
  • Bathurst – Orthopaedic Surgeon – excellent remuneration
  • Full time – asap commencement – parking provided

Would you love to assist in building our team and practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace? Do you like to lead from the front? Do you have some background with nursing/clinical skills?

Then we want to hear from you.

Our delightful Surgeon (established and growing practice) is seeking a Practice Manager to assist him in maintaining a practice where patient care is at an optimum.  Our preferred Practice Manager will pride themselves on their mature minded problem solving and communication skills which they have gained from life and practice experience.  You will have the same mindset as our Surgeon and view our patients as our highest priority, along with happily being the gatekeeper (for our Surgeon, Anaesthetist and Surgical Assistant), to allow our Surgeon to do what he does best. You have a natural ability to think outside the square and use your prior experience to deal with any challenge. If you have any prior Nursing/clinical skills these will be viewed highly (but not mandatory).

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction, with a “can do” attitude.
  • Accessing into your Practice Management experience to direct and manage our team.
  • Having an empathetic manner with our patients, but also provide clear guidelines.
  • Experience using medical software (Genie – highly desirable)
  • Providing full financial reporting to the Surgeon
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (viewed favourably)
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeon.
  • Experience building cohesive and well-functioning teams
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience. Please quote ref: 776.

774 – Part Time Medical Secretary – Parkville

Parkville location

  • Working 2 days per week initially, 3 days from January 2022, with room to further increase
  • Delightful Gynaecologist – parking provided
  • Gentu Medical Software – commencement August

Do you love to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then we want to hear from you.

Our Gynaecology paperless practice (special interest pelvic pain) is seeking a professional, highly organised and experienced Medical Secretary to complement our existing team. This role would be initially (2 days per week) supporting our team and from January 2021 (3 days per week, and possibly increasing from there over time), supporting one of our Surgeons directly and also working with our fantastic team.

We are looking for a Medical Secretary who would love to be part of our modern and progressive practice, and who prides themselves on their attention to detail skills but also understands the importance of caring and supporting our team and most importantly our patients – their care is our number one priority. Our Practice is located in RWH (Royal Women’s Hospital, Frances Perry House) with parking provided.

Our requirements are:

  • Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – training can be provided
  • Familiar with medical software such as Gentu
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous medical reception/secretarial experience including managing consulting sessions – with an unflappable and warm demeanour, being a gatekeeper for our Surgeons
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams – playing to each other’s strengths – happy to be directed by management
  • Available to cover leave for other staff – with notice
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Proud of your professional manner and presentation and empathy for our patients
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence
  • IT savvy – we are paperless and fully digital

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – Gynae surgical experience viewed favourably

 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 774.

773 – Practice Nurse (EN or RN) and Administration – Glen Iris

Glen Iris

Nursing – General Medical & Surgical

Above Award payment depending on experience

Full Time

  • True customer service role with a fantastic team
  • Enjoy both an administrative and a clinical role
  • Bright light modern consulting rooms

Are you a multi-tasker? Do you enjoy both the clinical & administrative side of a specialist medical practice? Then we want to hear from you.

Our Practice
We are a busy well-established Orthopaedic group that consults across multiple sites (inner eastern suburbs).  Free parking provided at some sites and easy public transport access at all sites. You will join our established practice as a Practice Nurse/Administration. Our amazing team will support you in this role as you work together to provide a seamless experience for the practice and patients.  Our ultimate priority is our patients (we cannot overstate this).

About the role
Join us in providing quality patient care through your advanced clinical nursing practice, along with your strong administrative experience. This is a unique role that will include pre and post patient care (even visiting patients whilst in hospital). You will be promoting and developing collaborative relationships amongst our health care team.

Duties – Nursing Role

  • Be the clinical point of contact between patients and the Surgeon.
  • Demonstrate advanced clinical skills, knowledge and expertise (Orthopaedic experience well regarded)
  • Ensure Surgeon’s instructions and protocols regarding clinical care are meticulously documented and followed at all times
  • Gathering health histories, planning and coordinating patient care
  • Wound care as directed, pre and post-op.

Duties – Medical Administration

  • Using your experience to work alongside the Surgeon to provide Patients with all aspects of administrative tasks including the Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception relief
  • Regular liaison with the Practice’s Business Managers – RWS as required

Essential skills and experience

  • At least 3 years as a qualified Nurse (EN or RN, Orthopaedic experience highly regarded), current AHPRA registration required
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (this is an integral part of our practice)
  • Well developed time management skills and ability to multi-task and work efficiently under pressure
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Ability if needed to assist in consults at our other practice sites (inner east)
  • Own car and licence
  • Great organisational skills

How to apply
Please follow us on our Instagram Page: RecruitmentatRWS. Please click ‘apply’ on Seek and register to apply for the position quoting reference number 773.