Category: Job Position – FILLED

786 – Full Time Virtual Reception Manager – Camberwell

Camberwell location

• Commencing November
• New role – Expanding organisation with clients all over Australia
• Flexible working arrangements negotiable

This is an exciting role and is your chance to get away from the repetition of everyday private practice to something that has enormous growth potential. You will be overseeing multiple clinics and working with them to improve systems, streamline practices and promote growth. You will manage our virtual reception program while we train you to be a Practice Management Consultant.

About us
RWS is known for providing turn key solutions and being the one stop shop for surgeons and physicians in Australia. We pride ourselves on providing support and genuine care so medical professionals can do what they do best – without the worry.

About you
We are seeking a highly organised, detail orientated and fast paced professional with practical experience in the medical industry to join our Virtual Reception & Practice Management team.
The following qualities would be favoured highly:
• A dynamic and affable personality
• Someone who is proactive and flexible
• Someone with a ‘can do’ attitude who is extremely organised and prides themselves on their attention to detail
• A motivated professional with some experience in Practice Management who wants to extend their career past the boundaries of typical medical practice

Duties/Responsibilities:
• Virtual reception for numerous private physicians and surgeons

  • Answering phones
  • managing enquires and an appointment book
  • billings
  • using numerous medical software’s
  • theatre lists & surgical bookings

• You would assist our Practice Management team
• We will provide training so you are able to assist our clients to improve their systems and operations

Our requirements are:
• Must have minimum 1-2 years’ experience as a Practice Manager or Receptionist in a private medical practice
• Practice consulting experience essential
• Private Specialist or GP experience is mandatory – Surgical experience favoured highly
• Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – Preferred
• A professionally presented individual with excellent phone manner
• Familiar with medical software such as Clinic to Cloud, genie and/or gentu – Preferred
• Experience lodging health fund and Medicare claims electronically – such as Eclipse
• Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
• A current drivers licence and car – travelling to our clients clinics may be required

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a befitting remuneration package (commensurate with experience) and limitless opportunities for growth. With exciting development opportunities and a friendly and dynamic culture, we invite you to come grow with our organisation in this ever changing role.

Apply now quoting reference 786

783 – Full Time Practice Manager – Mulgrave/North Dandenong

Full Time Practice Manager

  • Amazing opportunity – Directly reporting to amiable and professional Partners
  • Work close to home – great remuneration
  • Expanding GP clinics (multi-site) – Mulgrave and North Dandenong

Do you enjoy working with an amazing amiable group of GPs?  Have you prior experience running large GP practices? Do you like to make a difference? Then we want to hear from you.

Our practice is seeking a professional, highly organised and experienced Practice Manager.  You pride yourself in being able to multitask with attention to detail to each task and great team building skills.

This role will be overseeing our two GP practices, along with working with our Finance Manager and contracted Project Managers.  Our practice locations are Mulgrave and North Dandenong.  You will manage the day to day running of both clinics and its associated properties, entities and offsite locations and report directly to our Partners.

Duties:

  • Manage overall practice workflow and billing, receipting, reconciliation and rostering (staff)
  • Assist with room allocation/doctor rostering within the clinic in conjunction with the Administration Manager
  • Oversee and manage 3 yearly accreditation and Supervisor accreditation
  • Day to day running of both clinics
  • Manage all HR issues relating to: Admin Staff, Nursing Staff, Contracted Drs including working and being supported by our Business Managers in this area.
  • Primary contact and liaison for all contracted services and stakeholders
  • Final contact for all patient complaints (if needing escalation)
  • New Doctor/Registrar recruitment/interviewing/paperwork
  • Registrar database maintenance and Retention Program
  • Understanding and being skilled in basic book-keeping MYOB entry relevant to our Group as directed and working with our Finance Manager
  • Attending regular weekly, monthly and quarterly meetings with relevant stakeholders and creating agenda for these meetings and provide minutes to all relevant parties
  • Recruitment and management of Registrar’s
  • Supervise and support our: Administration Supervisors; NDC Manager and Nursing Manager

Key strengths:

  • Being able to lead by example, and promote a positive and inclusive working culture
  • Unflappable and flexible, adapting to the practice and Drs needs
  • Professional in presentation, written and verbal communication
  • Previous experience in GP Practice Management/Operations Management – multi-site experienced viewed favourably
  • Experience with Medical Director and Pracsoft
  • Hands on attitude, where nothing is beneath them, whether the job is big or small
  • Clear, concise communicator who pre-empts stakeholders and staff’s needs, and who is proactive not reactive.
  • Honest, trustworthy, loyal and dependable
  • Approachable and willing to work with all stakeholders

Experience:

  • 5 years Practice Management experience (GP and multi-site viewed favourably)

The successful applicant will be rewarded with a supportive work environment as well as a great remuneration package, dependent on experience.  Apply now and quote reference 783

782 – Full Time to Part Time Medical Secretary – Malvern

 

  • Work/life balance, flexible for 3 to 5 days per week – commencement asap
  • Supporting our two delightful O&G’s and our team – parking provided – flexible start and finish roster
  • Clinic to Cloud – expanding practice – new position

Do you love to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then we want to hear from you.

We are seeking a professional, highly organised and experienced Medical Secretary to complement our existing team. This role would be supporting our Surgeons and practice manager and also working with our fantastic team.

We are looking for a Medical Secretary who would love to be part of our modern and progressive practice, and who prides themselves on their attention to detail skills but also understands the importance of caring and supporting our team and most importantly our patients – their care is our number one priority.

Your ability to be flexible and to pre-empt solutions (a much needed trait in Obstetrics) and to be able to manage changing schedules and priorities to suit our patient’s needs, is required at the practice. Our practice has two locations: one standalone practice, the other is within Cabrini. You would be working with our Practice Manager and Medical Secretary in this role.

Our requirements are:

  • Having previous medical reception/secretarial experience including managing consulting sessions – with an unflappable and warm demeanour, being a gatekeeper for our Surgeons
  • Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – training can be provided
  • Familiar with medical software such as Clinic to Cloud
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams – playing to each other’s strengths – happy to be directed by management – flexible to suit practice’s needs.
  • Available to cover leave for other staff – with notice (if Part Time)
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Previous experience in sterilizing equipment would be viewed highly.
  • Proud of your professional manner and presentation and empathy for our patients
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence
  • IT savvy – we are paperless and fully digital

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – O&G experience viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.  Apply now quoting reference 782.

Please follow us on our Instagram page: RecruitmentatRWS to keep up-to-date with our current positions.

781 – Full Time Practice Manager – Redlands

 

  • Pivotal role – assist us to build our private practice!
  • Redlands area – General and Orthopaedic Surgeons
  • Full time – September commencement

Would you love to assist in building our team and practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace? Do you like to lead from the front?

Then we want to hear from you.

Our two delightful Surgeons (General/Colorectal and Orthopaedic) are seeking a Practice Manager to assist them in building a practice where patient care is at an optimum. Our preferred Practice Manager will pride themselves on their mature minded problem solving and communication skills which they have gained from life and practice experience. You will have the same mindset as the Surgeons and view our patients as our highest priority, along with happily being the gatekeeper for our very busy Surgeons.

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction, with a “can do” attitude.
  • Experience using medical software (Clinic to Cloud – highly desirable)
  • Providing full financial reporting to the Surgeons
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (for urgent letters only)
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeons.
  • Experience building cohesive and well-functioning teams
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon’s; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (General/Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who is a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience. Please quote ref: 781.

778 – Part Time Medical Secretary – Tugun

 

Part Time Medical Secretary – Tugun QLD

  • Amazing opportunity to work with our Pain Medicine Specialist and great team
  • Work life balance – 4 days per week – close to home
  • ASAP commencement – car parking on site

Would you like to use your extensive people skills to work with our fantastic team?  Do you enjoy helping people in need?  Then we want to hear from you.

Our practice is looking for a mature minded medical secretary who loves their role and loves to hit the ground running.  You thrive on using your extensive medical reception and secretarial skills to organise and be the gatekeeper for our Specialists and Allied Health experts.  Your sense of humour and quiet confidence along with unflappable attitude will be an asset to our practice. You will be true brand ambassador, happily liaising with our referral base and treating all at the practice with respect and dignity.

Our selected candidate will start at the reception area meeting and greeting patients and liaising with various other contacts. You will also assist with back office duties such as Theatre Bookings and Surgical Quotes and Billing.

You also pride yourself on your customer service, and organisation skills which only comes second to your attention to detail. You will also draw on your extensive people skills to assist patients in need.

 

Main duties include:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting including liaising with Hospital staff, end of day, week and month reporting and batching
  • Professional in your presentation, written and verbal communication
  • Having previous medical secretarial experience including managing consulting sessions, reception, debt collection, maintaining Medicare and DVA fees schedules and tracking income for our Specialists
  • Clinic to Cloud Medical Software (or similar) including experience with known Gaps, no Gaps and AMA fees
  • Experience with TAC and Workcover (viewed favourably)
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker and fantastic problem solver
  • Strong experience with medical terminology
  • Happy to perform ad-hoc administration duties for our team including Specialists and allied health staff
  • Meeting and greeting patients – managing consulting sessions including issuing invoicing and taking payments
  • General tidying and maintenance cleaning of the practice

 

Successful candidates for this role will require:

  • Exceptional customer service with empathy and attention to detail (this cannot be overstated)
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues
  • Excellent communication skills, both verbal and written
  • Amazing organisational skills
  • Good typing skills (for urgent letters only) and IT savvy
  • Medical secretarial background, along with experience with higher duties, ideally having experience with Clinic to Cloud practice software, and having worked within a Specialist practice
  • Motivation to assist in growing and improving our practice
  • Ability to be able to cover leave for other staff

What you will get in return:

You will work within a very supportive and caring work environment with our Surgeon, Specialists, allied health staff and patients. You will be paid an above award salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

If this sounds like a role that interests you, please submit your resume and cover letter, quoting the reference number 778.

Please follow us on our  page: RecruitmentatRWS to keep up-to-date with our roles.

777 – Part Time Medical Receptionist – Camberwell

Part Time – Medical Receptionist

  • Amazing (cannot be overstated) team culture – ENT Surgeons
  • Parking undercover onsite – Camberwell – 4 days per week (with prospect of increasing)
  • Modern fully renovated light and bright consulting rooms

Are you proud of your customer service skills and strong work ethic?  Do you thrive on following processes/procedures?  Then we want to hear from you.

This is a fantastic opportunity to join a private specialty medical practice in a Medical Receptionist role. Prior experience in a medical practice is not necessarily a requirement.  Although, your blue-chip customer service skills, administration experience and experience are!

You will be our true “Director of First Impressions” welcoming patients at our front desk to support patient flow through the Practice.  We want you to wow our patients with your empathy, compassion, professionalism (verbal, written and presentation), initiative and your flexibility.

Our practice is looking for an experienced customer service specialist who will report directly to our Practice Manager and Surgeons.  Our preferred candidate thrives in a fast-paced environment and excels in showing empathy and care to our patients along with following processes and procedure so that our Practice runs smoothly and efficiently.

Our ideal candidate will have the following:

  • Experience in excelling at customer service (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude – no task too big or small
  • Professional appearance and demeanour
  • Experience using multiple types of software and the willingness to learn more (Clinic to Cloud)
  • IT savvy – your IT skills are your pride and joy!
  • Ability to work independently with initiative, flexible and also love being part of a team
  • Ability to work well under pressure and to multi-task in a busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.

Responsibilities will include:

  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeons and the Practice Manager
  • Covering our Practice Manager’s leave

Ongoing professional development will be encouraged, and you will have the pleasure of working with and supporting highly regarded and professional ENT Surgeons, including other clinical professionals who are recognised leaders in their field.

Appropriate remuneration based on skills and experience.

Hours: Monday, Tuesday and Thursday & Friday
8:30am till 4:30pm

If this sounds like a role that matches you, and you have the skills/experience required, we’d love to hear from you.  Please upload your resume and cover letter and quote ref: 777

 

776 – Full Time Practice Manager – Bathurst

  • Pivotal role – possibility of WFH non-consulting days
  • Bathurst – Orthopaedic Surgeon – excellent remuneration
  • Full time – asap commencement – parking provided

Would you love to assist in building our team and practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace? Do you like to lead from the front? Do you have some background with nursing/clinical skills?

Then we want to hear from you.

Our delightful Surgeon (established and growing practice) is seeking a Practice Manager to assist him in maintaining a practice where patient care is at an optimum.  Our preferred Practice Manager will pride themselves on their mature minded problem solving and communication skills which they have gained from life and practice experience.  You will have the same mindset as our Surgeon and view our patients as our highest priority, along with happily being the gatekeeper (for our Surgeon, Anaesthetist and Surgical Assistant), to allow our Surgeon to do what he does best. You have a natural ability to think outside the square and use your prior experience to deal with any challenge. If you have any prior Nursing/clinical skills these will be viewed highly (but not mandatory).

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction, with a “can do” attitude.
  • Accessing into your Practice Management experience to direct and manage our team.
  • Having an empathetic manner with our patients, but also provide clear guidelines.
  • Experience using medical software (Genie – highly desirable)
  • Providing full financial reporting to the Surgeon
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (viewed favourably)
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeon.
  • Experience building cohesive and well-functioning teams
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience. Please quote ref: 776.

774 – Part Time Medical Secretary – Parkville

Parkville location

  • Working 2 days per week initially, 3 days from January 2022, with room to further increase
  • Delightful Gynaecologist – parking provided
  • Gentu Medical Software – commencement August

Do you love to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then we want to hear from you.

Our Gynaecology paperless practice (special interest pelvic pain) is seeking a professional, highly organised and experienced Medical Secretary to complement our existing team. This role would be initially (2 days per week) supporting our team and from January 2021 (3 days per week, and possibly increasing from there over time), supporting one of our Surgeons directly and also working with our fantastic team.

We are looking for a Medical Secretary who would love to be part of our modern and progressive practice, and who prides themselves on their attention to detail skills but also understands the importance of caring and supporting our team and most importantly our patients – their care is our number one priority. Our Practice is located in RWH (Royal Women’s Hospital, Frances Perry House) with parking provided.

Our requirements are:

  • Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – training can be provided
  • Familiar with medical software such as Gentu
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous medical reception/secretarial experience including managing consulting sessions – with an unflappable and warm demeanour, being a gatekeeper for our Surgeons
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams – playing to each other’s strengths – happy to be directed by management
  • Available to cover leave for other staff – with notice
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Proud of your professional manner and presentation and empathy for our patients
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence
  • IT savvy – we are paperless and fully digital

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – Gynae surgical experience viewed favourably

 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 774.

772 – Private Practice/Operations Manager – East Melbourne

 

  • Specialists – Generous remuneration – Full Time
  • East Melbourne – Parking included
  • Full time – July commencement

Would you love to assist in building this practice into a multi-discipline practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace?

Then we want to hear from you.

Our two delightful Specialists (General Surgeon and Paediatrician) are seeking a Practice/Operations Manager to assist them in building a multi-disciple practice.

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction
  • Experience using medical software (Genie – highly desirable)
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment – must be a skilled multi-tasker
  • Audio typing (highly desirable)
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Doctors.
  • Assist in building our practice into a multi-discipline practice, to compliment our existing services.
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon’s; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (Paediatrician/Breast Endocrine) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

How to apply

If you are interested please apply for the position by emailing Michelle@roomswithstyle.com.au and quoting reference number 772.

766 – Medical Receptionist (with clinical skills) – Richmond

About the role
Join us in providing quality patient care through superior customer service.  You will assist our team (along with our Practice Nurse) and learn incredible insights into a patient’s journey, as our practice is very clinical. If you have any clinical/nursing skills/experience/qualifications this will be an added bonus!  Your tasks will include managing Reception and following through with all designated tasks – you pride yourself on this!  This will include promoting and developing collaborative relationships amongst our health care team.

Our Practice
We are a busy well-established Private Practice.   You will join our established team, who will support you in this role as you work together to provide a seamless experience for the practice and patients.

Duties – Medical Administration

  • Using your Reception and possibly clinical experience to work alongside the Surgeon and his team to provide patients with all aspects of administrative tasks including Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception and running consulting sessions
  • If you have a clinical background you will support our Practice Nurse

Essential skills and experience

  • At least 1 year in a Medical Reception role and similar in a clinical role
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (we can’t overstate this), we have a great team that we want to expand!
  • Well developed time management skills and ability to multi-task and work efficiently under pressure – following through on all tasks
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Own car and licence (viewed highly)
  • Great organisational skills

How to apply

If you are interested please apply for the position by emailing Michelle@roomswithstyle.com.au and quoting reference number 766.

765 – Practice Manager – Blackburn

 

We would love you to be part of our amazing practice.  We want you to enjoy coming to work!

Prior experience in Practice Management and private specialty practice is essential, particularly Gastroenterology. You will pride yourself in this pivotal role with your initiative and results driven work ethic that drives you to be results orientated.  You will be the central point of the practice and view this practice and team as your own.  You will happily mentor and train our staff to ensure their skills are exceptional to mirror your own. You will be our Brand Ambassador (cannot be overstated), wowing our referrers, patients, staff and Doctors with your PR skills and mature outlook. You love to make a difference and treat our staff and patients with professionalism and discreetness at all times.

Key responsibilities:

  • Have a great understanding and extensive experience in procedure bookings and quoting
  • Be experienced in working with various health funds and Medicare (ECLIPSE)
  • Handle consultation sessions (meet and greet), consulting invoicing and billing and telephone queries in a professional and warm manner (relief)
  • Managing appointments, invoicing, receipting and procedure booking, quoting and billing
  • Savvy IT skills and open to direction by management
  • Managing incoming emails including screening and prioritising
  • Multi-tasking and performing ad-hoc administrative duties as required
  • Rostering staff

Essential skills and experience:

  • Previous experience as a Practice Manager in a private specialty setting (Gastro viewed favourably)
  • Zedmed software experience (or similar medical software) with the view to move to cloud medical software very soon
  • Capability to further improve an established practice by using your initiative to improve processes and procedures to ensure efficiency
  • Ability to be flexible in prioritising duties but love ticking all the boxes
  • Excellent verbal and written communication skills
  • Well-presented and professional in attire, written and verbal manner and compassionate with all patients
  • Ability to work independently and as team member

Preferred criteria:

  • Experience in a very busy/fast paced private medical practice (Gastro experience viewed favourably)

Hours:

  • 4 to 5 days per week 8:30am till 5:00pm
  • If you are after an exceptional opportunity, this is the role for you.  We take pride in the care we provide for our patients and would love someone to join us with the same ethic.  To apply please email Michelle@roomswithstyle.com.au and quote ref: 765.
  • Keep an eye out for our recuitmentatrws instagram page, coming very soon.

 

761 – Part Time Medical Receptionist – Footscray

 

Our Practice is looking for an experienced self-motivated permanent part time Medical Receptionist who loves their role.  You thrive on using your extensive Reception skills to organise and look after our team.  We are wanting you to further complement our growing Practice and join our amazing team with your easy going and personable nature. Your sense of humour, quiet confidence and can-do attitude will be an asset to our Practice. You will be a true brand ambassador, happily liaising with our referral base and treating all at the Practice with respect and dignity.

Our selected candidate (commencement asap) will assist at the reception area including managing consulting sessions including booking and billing for our Specialists and allied health staff.

You also pride yourself on your customer service, and organisation skills which only comes second to your attention to detail.

Main duties include:

  • Providing an outstanding level of customer service on the telephone and in meeting and greeting our patients
  • Supporting the Specialists by being highly professional and friendly first point of contact for the business
  • Having a good understanding and extensive experience in running and managing a consulting session including issuing invoices and taking payments
  • Professional in your presentation, written and verbal communication
  • Zedmed Medical Software (or similar)
  • Ability to work independently but as a part of a team when required
  • Experience with TAC and Workcover (viewed favourably)
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Strong experience with medical terminology
  • Happy to perform ad-hoc administration duties for our team including Specialists and allied health staff

Successful candidates for this role will require:

  • Exceptional customer service and attention to detail (this cannot be overstated)
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with
  • Excellent communication skills, both verbal and written
  • Excellent organisational skills
  • Audio typing skills (viewed favourably)
  • A medical reception background, ideally having experience with Zedmed practice software, and having previously worked within a Specialist practice
  • Motivation to assist in growing and improving our practice

What you will get in return:

You will work within a very supportive and caring work environment with various doctors, allied health staff and patients. You will be paid a good salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

If this sounds like a role that interests you, please submit your resume and cover letter to Michelle@roomswithstyle.com.au, quoting the reference number: 761

758 – Full Time Medical Receptionist – Frenchs Forest

 

This is a unique Practice and an amazing opportunity.  This Practice is a one stop shop for any joint/Orthopaedic issues with multiple services and options offered including Allied and Medics. We are a progressive team.

Our mission and reality are to provide patients with an extremely comfortable Practice environment (think of a cosy lounge room) where they feel safe, cared for and realise and know they are our Practice’s number one priority.

We are looking for an experienced Medical Receptionist to join the team, who understands that caring for the Practice’s patients is as important as their professional skillset, being our true “Director of First Impressions”. You will be working alongside our dynamic team to ensure the smooth functioning and daily operation of the Practice.

The right candidate will need to demonstrate an exceptional commitment to patient care and have incredible attention to detail (a must) and also have the ability to drive and develop the centre to be working at its optimum.

Excellent presentation and communication skills (both written and verbal) are essential as you will be our front of house. The role would be based at our Frenchs Forest rooms.  Flexibility to assist in covering leave for our staff (and their roles, which we will provide training for) would be viewed highly.  There is parking close to the site.

Key responsibilities:

  • All administrative aspects of patient care and reception
  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times – making a difference in our patients lives
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting – this will be for our Surgeon, Allied and Medic consultants
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the broader team
  • Managing consulting sessions for our Surgeon, Allied and Medic team
  • Working with the team to manage the Surgeon and other consultants’ diary

Essential skills and experience:

  • Experience in customer service and experience in exceling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour
  • Experience using Gentu, Cliniko or Nookal (or similar medical software programs/IT savvy), and willing to learn new software
  • Ability to work independently with initiative and also love being part of a varied team
  • Ability to work well under pressure and to multi-task in a very busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.
  • Excellent with medical terminology and happy to undertake ad-hoc duties as needed by the team
  • Work autonomously without supervision and under instruction

Desirable skills and experience:

  • Previous experience with a specialist software program (e.g. Gentu, Cliniko or Nookal)
  • Experience working within in a Private Practice setting, particularly Surgical and Orthopaedic Surgeons (viewed highly)
  • A genuine interest and commitment to caring and wellbeing for the patients
  • Be able to work autonomously without supervision and handle situations whilst the surgeon is not available

Days/Hours:
Monday to Friday
8:45am till 5:15p

If this is a role you feel you would excel at, please email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 758.

771 – Medical Secretary – Malvern

 

If you are proud of your attention to detail skills? Then we are interested in speaking to you.

Our O&G practice is seeking a professional, highly organised and experienced Medical Secretary/PA (Genie experience mandatory) to complement our existing team. This would be a pivotal role in our practice supporting one of our Surgeons and working with our fantastic team.

To set the scene, this is a practice that is progressive and leading edge.  From our Surgeons and Physicians to all our support staff you will be working with the best. We are looking for a Medical Secretary who would love to be part of this, and who prides themselves on their attention to detail skills and also understands the importance of caring and supporting our practice and most importantly our patients – they are our number one priority.  Our Practice is located in Malvern, with street parking close by.  The working hours are over a four week roster, with staggered start and finish times – to allow you to miss the traffic.

Our requirements are:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous medical reception/secretarial experience including managing consulting sessions and reception relief – with an unflappable and warm demeanour
  • Audio transcription (Dictaphone typing) skills (viewed favourably)
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Proud of your professional manner and presentation
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – O&G experience viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 771.

770 – Senior Medical Secretary – WFH- Melbourne

 

Updated role, increased hours onsite and WFH:
The hours are negotiable, our priority is the right person.

Our pleasant Thoracic Surgeon who works in the Public and Private sector, is looking for a Senior Medical Secretary/EA to provide medical administration and personal assistance tasks from his practice (3 full days onsite per fortnight, this translates to 1 day each at: Heidelberg, Footscray and Carlton), and the balance from your home office.  You will be provided with internet, laptop and practice mobile phone.

We are requiring a “Brand Ambassador” to complement our Surgeon in their kind, caring and empathetic attitude to our patients. Our preferred candidate is ready to see themselves as an integral part of a team caring for patients and their families.  Our patients are our number one priority (this cannot be overstated).  All your dealings with our patients will be via face to face (when in the practice) phone or electronically (from home).

Our practice is looking for an experienced Senior Medical Secretary/EA who will report directly to our Surgeon.  Our preferred candidate uses their sense of humour to thrive in a fast-paced practice and excels in setting up and following processes and procedure, so that our practice runs smoothly and efficiently. Our busy Surgeon is happy to fund/support formal training and development each year, this would be particularly in the areas of Clinic to Cloud (medical software), bookkeeping, database and other training required for career development.

Our ideal candidate will have the following:

  • Experience in customer service and experience in excelling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation – excellent grammar and medical terminology
  • Experience using Clinic to Cloud (or similar medical software programs/IT savvy), and willing to learn new software including bookkeeping, database etc (with training provided)
  • Ability to work independently with initiative
  • Ability to work well under pressure and to multi-task in a busy environment along with open to direction to ensure the smooth running of the practice
  • Proven experience and efficiency with Audio Typing
  • Constantly takes pride in their work and productivity, who loves to assist particularly for patients in need and is flexible in times of demand
  • Extensive experience in creating, managing theatre lists, surgical quoting and billing
  • Experience in bookkeeping including BAS, database entry etc (or willingness to learn)
  • Medical transcription or dictaphone experience (viewed favourably)
  • Experience in managing Personal Assistant tasks

Responsibilities will include:

  • Welcoming patients face to face, phone calls and other forums of contact in an efficient, friendly and courteous manner – making them feel as if they really matter
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Creating and managing theatre lists. Along with providing surgical quotes and surgical billing
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Prior remote working experience viewed favourably.  Appropriate, well above Award pay rate based on skills and experience.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 770.

769 – Senior Medical Secretary – WFH – East Melbourne

 

Our lovely Urologist who works in the Public and Private sector, is looking for a Senior Medical Secretary to provide Medical Secretarial administration onsite at this stage only 1 day per week, and the balance from your home office.  You will be provided with a laptop and practice mobile phone for remote working.

We are requiring a mature minded, super organised, can-do attitude staff member to complement our Surgeon in their kind, caring and empathetic attitude to our patients.  Our preferred candidate is ready to see themselves as an integral part of a team caring for patients and their families.  Our patients are our number one priority (this cannot be overstated) and often dealing with challenging circumstances.  All your dealings with our patients will be via face to face (when in the practice and within an environment with other Doctors and their administration staff) and phone or electronically (from home).

Our practice is looking for an experienced Senior Medical Secretary who will report directly to our Surgeon.  Our preferred candidate uses their good natured and team player skills to thrive in a busy practice and excels in setting up and following processes and procedures, so that our practice runs smoothly and efficiently. You would be a gate-keeper for our lovely Surgeon, allowing him to do what he does best. Our preferred candidate would have the flexibility to work an extra day, if and when that is needed.

Our ideal candidate will have the following:

  • Experience in customer service and experience in excelling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation – excellent grammar and medical terminology
  • Experience using Genie (or similar medical software programs/IT savvy)
  • Ability to work independently with initiative
  • Ability to work well under pressure and to multi-task in a busy environment along with open to direction to ensure the smooth running of the practice
  • Constantly takes pride in their work and productivity, who loves to assist particularly for patients in need and is flexible in times of demand
  • Medical transcription or dictaphone experience (viewed favourably)
  • Extensive experience in creating, managing theatre lists, surgical quoting and surgical billing (AMA and known gaps)

Responsibilities will include:

  • Welcoming patients face to face, phone calls and other forums of contact in an efficient, friendly and courteous manner – making them feel as if they really matter
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Creating and managing theatre lists and liaising with hospitals, Anaesthetists, Assistant Surgeons.  Along with providing surgical quotes and surgical billing (AMA and known gaps)
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Prior remote working experience viewed favourably.  Appropriate, well above Award pay rate based on skills and experience.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 769.

767 – Medical Receptionist/Secretary – Kew

 

We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to be our “Brand Ambassador” and to be part of a growing and enthusiastic team in our Glen Iris rooms. This full time role includes the following:

  • Busy reception assisting Surgeons and Allied Health – reporting to Principal Surgeon
  • Lovely established work environment (modern bright light rooms) with an amazing team

What you would bring to the team:

  • Experience using Medical Software (Genie desirable)
  • Previous Medical Specialist Reception experience with above average knowledge of medical terminology/spelling and familiar with scanning patient records
  • Experience performing well in a very busy environment
  • Skills in multi-tasking and prioritising needs of multiple people at once
  • Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
  • Happy to work from other locations several times per week – eastern suburbs (drivers licence required) and have flexibility to consult out of hours (if needed)
  • Medico-legal experience (viewed highly)

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Customer service skills that are exceptional
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this is a role that suits your skills and experience, we would love to hear from you.  Please apply by emailing Michelle@roomswithstyle.com.au with your resume and cover letter and quote ref:  767

768 – Part Time Medical Receptionist/Typist – Melbourne Eastern Suburbs

 

About the role

We are looking for a friendly and proactive medical receptionist with good audio typing skills to join our surgical practice on a permanent part time basis. Previous experience in medical reception/administration is essential for this role.

You will provide administrative and reception support to the vascular surgeon, our team and patients. Pivotal to this role is the audiotyping of letters, to be sent out with a fast turnaround (one day).

The role will be based at our Kew surgical rooms, alternating 2-3 days per week .

Key duties and responsibilities:

  • Assist with managing consulting sessions, meet and greet
  • Answering the practice phone in a professional, caring and warm manner
  • Manage appointment diary and referrals
  • Administrative duties as required (e.g.: scanning, send/receive correspondence, inbox maintenance)
  • Audiotyping letters
  • Flexibility to cover staff annual and sick leave

Skills and experience

  1. Excellent written and verbal communication skills
  2. One to two years minimum experience as a Medical Receptionist in a similar environment; experience in Specialist rooms highly advantageous but not essential
  3. Experience liaising with Surgeons, staff and allied health professionals and patients (warm and respectful manner when interacting with staff, patients and all medical professionals)
  4. Prior experience with medical software with strong computer/IT (including troubleshooting) skills (Genie software training provided)
  5. Typing speed (minimum 70-80 words per minute)
  6. Your patient care skills are only second to your attention to detail skills
  7. Ability to work from home if required due to COVID-19 government requirements (laptop, phone and typist foot pedal provided)
  8. Experience and ability to meet deadlines (letters typed during consulting hours to be reviewed and sent out on the day)
  9. Overtime may be required once or twice per month if the surgeon finishes consulting after 5pm so that all letters are typed and sent out on the day – we pride ourselves in our turnaround.

You will be reporting to our Practice Manager who will support and guide you in this role.

Working Hours:
8:30am till 5:00pm

If this is a role that suits your skills and experience, we would love to hear from you.  Please apply via Seek and quote ref:  768