Author: Clare

776 – Full Time Practice Manager – Bathurst

  • Pivotal role – possibility of WFH non-consulting days
  • Bathurst – Orthopaedic Surgeon – excellent remuneration
  • Full time – asap commencement – parking provided

Would you love to assist in building our team and practice with your fantastic Practice Management experience? Do you enjoy variety and are flexible in the workplace? Do you like to lead from the front? Do you have some background with nursing/clinical skills?

Then we want to hear from you.

Our delightful Surgeon (established and growing practice) is seeking a Practice Manager to assist him in maintaining a practice where patient care is at an optimum.  Our preferred Practice Manager will pride themselves on their mature minded problem solving and communication skills which they have gained from life and practice experience.  You will have the same mindset as our Surgeon and view our patients as our highest priority, along with happily being the gatekeeper (for our Surgeon, Anaesthetist and Surgical Assistant), to allow our Surgeon to do what he does best. You have a natural ability to think outside the square and use your prior experience to deal with any challenge. If you have any prior Nursing/clinical skills these will be viewed highly (but not mandatory).

Your key responsibilities will include:

  • Providing an outstanding level of customer service and strong skill level on all aspects of a Practice Management role including telephone manner and face to face interaction, with a “can do” attitude.
  • Accessing into your Practice Management experience to direct and manage our team.
  • Having an empathetic manner with our patients, but also provide clear guidelines.
  • Experience using medical software (Genie – highly desirable)
  • Providing full financial reporting to the Surgeon
  • Theatre bookings including surgery quotations (essential) including Health Funds (via Eclipse)
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Providing audio typing skills (viewed favourably)
  • Display outstanding interpersonal and communication capabilities
  • Have a capacity to perform well in a very busy environment
  • IT Savvy, with great troubleshooting skills and to perform ad hoc duties as required by our extremely busy Surgeon.
  • Experience building cohesive and well-functioning teams
  • The ability to accept responsibility and prioritise tasks and demonstrate high levels of initiative, motivation and empathy
  • Happily perform duties as a Personal Assistant to our Surgeon; no task too big or too small.

To be successful in this role it is essential you can demonstrate:

  • Previous experience in a Specialist Medical Practice (Orthopaedic) – highly desirable)
  • A professional approach to work, with exceptional customer care and service skills (we can’t overstate this)
  • “Can do” attitude who is extremely organised, who are a concise communicator to our team and patients
  • Flexible in your approach to all aspects of the Practice and strong attention to detail
  • Well-developed time management skills and ability to multi-task and work efficiently under pressure
  • Minimum two (2) years Medical Practice Management experience.
  • Great organisation skills with a can-do attitude and great team player attributes.

Salary will be well above the Award and based upon experience. Please quote ref: 776.

774 – Part Time Medical Secretary – Parkville

Parkville location

  • Working 2 days per week initially, 3 days from January 2022, with room to further increase
  • Delightful Gynaecologist – parking provided
  • Gentu Medical Software – commencement August

Do you love to provide that extra personal service, patients are always looking for? Are you proud of your attention to detail skills? Then we want to hear from you.

Our Gynaecology paperless practice (special interest pelvic pain) is seeking a professional, highly organised and experienced Medical Secretary to complement our existing team. This role would be initially (2 days per week) supporting our team and from January 2021 (3 days per week, and possibly increasing from there over time), supporting one of our Surgeons directly and also working with our fantastic team.

We are looking for a Medical Secretary who would love to be part of our modern and progressive practice, and who prides themselves on their attention to detail skills but also understands the importance of caring and supporting our team and most importantly our patients – their care is our number one priority. Our Practice is located in RWH (Royal Women’s Hospital, Frances Perry House) with parking provided.

Our requirements are:

  • Having a good understanding and experience in Theatre Bookings, Surgical Quoting, including known Gaps, no Gaps and AMA fees – training can be provided
  • Familiar with medical software such as Gentu
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous medical reception/secretarial experience including managing consulting sessions – with an unflappable and warm demeanour, being a gatekeeper for our Surgeons
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams – playing to each other’s strengths – happy to be directed by management
  • Available to cover leave for other staff – with notice
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Proud of your professional manner and presentation and empathy for our patients
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence
  • IT savvy – we are paperless and fully digital

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – Gynae surgical experience viewed favourably

 

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 774.

773 – Practice Nurse (EN or RN) and Administration – Glen Iris

Glen Iris

Nursing – General Medical & Surgical

Above Award payment depending on experience

Full Time

  • True customer service role with a fantastic team
  • Enjoy both an administrative and a clinical role
  • Bright light modern consulting rooms

Are you a multi-tasker? Do you enjoy both the clinical & administrative side of a specialist medical practice? Then we want to hear from you.

Our Practice
We are a busy well-established Orthopaedic group that consults across multiple sites (inner eastern suburbs).  Free parking provided at some sites and easy public transport access at all sites. You will join our established practice as a Practice Nurse/Administration. Our amazing team will support you in this role as you work together to provide a seamless experience for the practice and patients.  Our ultimate priority is our patients (we cannot overstate this).

About the role
Join us in providing quality patient care through your advanced clinical nursing practice, along with your strong administrative experience. This is a unique role that will include pre and post patient care (even visiting patients whilst in hospital). You will be promoting and developing collaborative relationships amongst our health care team.

Duties – Nursing Role

  • Be the clinical point of contact between patients and the Surgeon.
  • Demonstrate advanced clinical skills, knowledge and expertise (Orthopaedic experience well regarded)
  • Ensure Surgeon’s instructions and protocols regarding clinical care are meticulously documented and followed at all times
  • Gathering health histories, planning and coordinating patient care
  • Wound care as directed, pre and post-op.

Duties – Medical Administration

  • Using your experience to work alongside the Surgeon to provide Patients with all aspects of administrative tasks including the Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception relief
  • Regular liaison with the Practice’s Business Managers – RWS as required

Essential skills and experience

  • At least 3 years as a qualified Nurse (EN or RN, Orthopaedic experience highly regarded), current AHPRA registration required
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (this is an integral part of our practice)
  • Well developed time management skills and ability to multi-task and work efficiently under pressure
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Ability if needed to assist in consults at our other practice sites (inner east)
  • Own car and licence
  • Great organisational skills

How to apply
Please follow us on our Instagram Page: RecruitmentatRWS. Please click ‘apply’ on Seek and register to apply for the position quoting reference number 773.

 

766 – Medical Receptionist (with clinical skills) – Richmond

About the role
Join us in providing quality patient care through superior customer service.  You will assist our team (along with our Practice Nurse) and learn incredible insights into a patient’s journey, as our practice is very clinical. If you have any clinical/nursing skills/experience/qualifications this will be an added bonus!  Your tasks will include managing Reception and following through with all designated tasks – you pride yourself on this!  This will include promoting and developing collaborative relationships amongst our health care team.

Our Practice
We are a busy well-established Private Practice.   You will join our established team, who will support you in this role as you work together to provide a seamless experience for the practice and patients.

Duties – Medical Administration

  • Using your Reception and possibly clinical experience to work alongside the Surgeon and his team to provide patients with all aspects of administrative tasks including Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception and running consulting sessions
  • If you have a clinical background you will support our Practice Nurse

Essential skills and experience

  • At least 1 year in a Medical Reception role and similar in a clinical role
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (we can’t overstate this), we have a great team that we want to expand!
  • Well developed time management skills and ability to multi-task and work efficiently under pressure – following through on all tasks
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Own car and licence (viewed highly)
  • Great organisational skills

How to apply

If you are interested please apply for the position by emailing Michelle@roomswithstyle.com.au and quoting reference number 766.

765 – Practice Manager – Blackburn

 

We would love you to be part of our amazing practice.  We want you to enjoy coming to work!

Prior experience in Practice Management and private specialty practice is essential, particularly Gastroenterology. You will pride yourself in this pivotal role with your initiative and results driven work ethic that drives you to be results orientated.  You will be the central point of the practice and view this practice and team as your own.  You will happily mentor and train our staff to ensure their skills are exceptional to mirror your own. You will be our Brand Ambassador (cannot be overstated), wowing our referrers, patients, staff and Doctors with your PR skills and mature outlook. You love to make a difference and treat our staff and patients with professionalism and discreetness at all times.

Key responsibilities:

  • Have a great understanding and extensive experience in procedure bookings and quoting
  • Be experienced in working with various health funds and Medicare (ECLIPSE)
  • Handle consultation sessions (meet and greet), consulting invoicing and billing and telephone queries in a professional and warm manner (relief)
  • Managing appointments, invoicing, receipting and procedure booking, quoting and billing
  • Savvy IT skills and open to direction by management
  • Managing incoming emails including screening and prioritising
  • Multi-tasking and performing ad-hoc administrative duties as required
  • Rostering staff

Essential skills and experience:

  • Previous experience as a Practice Manager in a private specialty setting (Gastro viewed favourably)
  • Zedmed software experience (or similar medical software) with the view to move to cloud medical software very soon
  • Capability to further improve an established practice by using your initiative to improve processes and procedures to ensure efficiency
  • Ability to be flexible in prioritising duties but love ticking all the boxes
  • Excellent verbal and written communication skills
  • Well-presented and professional in attire, written and verbal manner and compassionate with all patients
  • Ability to work independently and as team member

Preferred criteria:

  • Experience in a very busy/fast paced private medical practice (Gastro experience viewed favourably)

Hours:

  • 4 to 5 days per week 8:30am till 5:00pm
  • If you are after an exceptional opportunity, this is the role for you.  We take pride in the care we provide for our patients and would love someone to join us with the same ethic.  To apply please email Michelle@roomswithstyle.com.au and quote ref: 765.
  • Keep an eye out for our recuitmentatrws instagram page, coming very soon.

 

761 – Part Time Medical Receptionist – Footscray

 

Our Practice is looking for an experienced self-motivated permanent part time Medical Receptionist who loves their role.  You thrive on using your extensive Reception skills to organise and look after our team.  We are wanting you to further complement our growing Practice and join our amazing team with your easy going and personable nature. Your sense of humour, quiet confidence and can-do attitude will be an asset to our Practice. You will be a true brand ambassador, happily liaising with our referral base and treating all at the Practice with respect and dignity.

Our selected candidate (commencement asap) will assist at the reception area including managing consulting sessions including booking and billing for our Specialists and allied health staff.

You also pride yourself on your customer service, and organisation skills which only comes second to your attention to detail.

Main duties include:

  • Providing an outstanding level of customer service on the telephone and in meeting and greeting our patients
  • Supporting the Specialists by being highly professional and friendly first point of contact for the business
  • Having a good understanding and extensive experience in running and managing a consulting session including issuing invoices and taking payments
  • Professional in your presentation, written and verbal communication
  • Zedmed Medical Software (or similar)
  • Ability to work independently but as a part of a team when required
  • Experience with TAC and Workcover (viewed favourably)
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Strong experience with medical terminology
  • Happy to perform ad-hoc administration duties for our team including Specialists and allied health staff

Successful candidates for this role will require:

  • Exceptional customer service and attention to detail (this cannot be overstated)
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with
  • Excellent communication skills, both verbal and written
  • Excellent organisational skills
  • Audio typing skills (viewed favourably)
  • A medical reception background, ideally having experience with Zedmed practice software, and having previously worked within a Specialist practice
  • Motivation to assist in growing and improving our practice

What you will get in return:

You will work within a very supportive and caring work environment with various doctors, allied health staff and patients. You will be paid a good salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

If this sounds like a role that interests you, please submit your resume and cover letter to Michelle@roomswithstyle.com.au, quoting the reference number: 761

758 – Full Time Medical Receptionist – Frenchs Forest

 

This is a unique Practice and an amazing opportunity.  This Practice is a one stop shop for any joint/Orthopaedic issues with multiple services and options offered including Allied and Medics. We are a progressive team.

Our mission and reality are to provide patients with an extremely comfortable Practice environment (think of a cosy lounge room) where they feel safe, cared for and realise and know they are our Practice’s number one priority.

We are looking for an experienced Medical Receptionist to join the team, who understands that caring for the Practice’s patients is as important as their professional skillset, being our true “Director of First Impressions”. You will be working alongside our dynamic team to ensure the smooth functioning and daily operation of the Practice.

The right candidate will need to demonstrate an exceptional commitment to patient care and have incredible attention to detail (a must) and also have the ability to drive and develop the centre to be working at its optimum.

Excellent presentation and communication skills (both written and verbal) are essential as you will be our front of house. The role would be based at our Frenchs Forest rooms.  Flexibility to assist in covering leave for our staff (and their roles, which we will provide training for) would be viewed highly.  There is parking close to the site.

Key responsibilities:

  • All administrative aspects of patient care and reception
  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times – making a difference in our patients lives
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting – this will be for our Surgeon, Allied and Medic consultants
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the broader team
  • Managing consulting sessions for our Surgeon, Allied and Medic team
  • Working with the team to manage the Surgeon and other consultants’ diary

Essential skills and experience:

  • Experience in customer service and experience in exceling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour
  • Experience using Gentu, Cliniko or Nookal (or similar medical software programs/IT savvy), and willing to learn new software
  • Ability to work independently with initiative and also love being part of a varied team
  • Ability to work well under pressure and to multi-task in a very busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.
  • Excellent with medical terminology and happy to undertake ad-hoc duties as needed by the team
  • Work autonomously without supervision and under instruction

Desirable skills and experience:

  • Previous experience with a specialist software program (e.g. Gentu, Cliniko or Nookal)
  • Experience working within in a Private Practice setting, particularly Surgical and Orthopaedic Surgeons (viewed highly)
  • A genuine interest and commitment to caring and wellbeing for the patients
  • Be able to work autonomously without supervision and handle situations whilst the surgeon is not available

Days/Hours:
Monday to Friday
8:45am till 5:15p

If this is a role you feel you would excel at, please email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 758.

771 – Medical Secretary – Malvern

 

If you are proud of your attention to detail skills? Then we are interested in speaking to you.

Our O&G practice is seeking a professional, highly organised and experienced Medical Secretary/PA (Genie experience mandatory) to complement our existing team. This would be a pivotal role in our practice supporting one of our Surgeons and working with our fantastic team.

To set the scene, this is a practice that is progressive and leading edge.  From our Surgeons and Physicians to all our support staff you will be working with the best. We are looking for a Medical Secretary who would love to be part of this, and who prides themselves on their attention to detail skills and also understands the importance of caring and supporting our practice and most importantly our patients – they are our number one priority.  Our Practice is located in Malvern, with street parking close by.  The working hours are over a four week roster, with staggered start and finish times – to allow you to miss the traffic.

Our requirements are:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous medical reception/secretarial experience including managing consulting sessions and reception relief – with an unflappable and warm demeanour
  • Audio transcription (Dictaphone typing) skills (viewed favourably)
  • Be a great team player – happy to assist others when needed and love working in well-functioning teams
  • Possess excellent organisational skills, outstanding work ethic, punctuality and love adhering to existing processes and procedures
  • Displaying outstanding customer service skills, verbally and written – this cannot be overstated
  • Proud of your professional manner and presentation
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeons

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator who is a team player
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – O&G experience viewed favourably

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 771.

770 – Senior Medical Secretary – WFH- Melbourne

 

Updated role, increased hours onsite and WFH:
The hours are negotiable, our priority is the right person.

Our pleasant Thoracic Surgeon who works in the Public and Private sector, is looking for a Senior Medical Secretary/EA to provide medical administration and personal assistance tasks from his practice (3 full days onsite per fortnight, this translates to 1 day each at: Heidelberg, Footscray and Carlton), and the balance from your home office.  You will be provided with internet, laptop and practice mobile phone.

We are requiring a “Brand Ambassador” to complement our Surgeon in their kind, caring and empathetic attitude to our patients. Our preferred candidate is ready to see themselves as an integral part of a team caring for patients and their families.  Our patients are our number one priority (this cannot be overstated).  All your dealings with our patients will be via face to face (when in the practice) phone or electronically (from home).

Our practice is looking for an experienced Senior Medical Secretary/EA who will report directly to our Surgeon.  Our preferred candidate uses their sense of humour to thrive in a fast-paced practice and excels in setting up and following processes and procedure, so that our practice runs smoothly and efficiently. Our busy Surgeon is happy to fund/support formal training and development each year, this would be particularly in the areas of Clinic to Cloud (medical software), bookkeeping, database and other training required for career development.

Our ideal candidate will have the following:

  • Experience in customer service and experience in excelling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation – excellent grammar and medical terminology
  • Experience using Clinic to Cloud (or similar medical software programs/IT savvy), and willing to learn new software including bookkeeping, database etc (with training provided)
  • Ability to work independently with initiative
  • Ability to work well under pressure and to multi-task in a busy environment along with open to direction to ensure the smooth running of the practice
  • Proven experience and efficiency with Audio Typing
  • Constantly takes pride in their work and productivity, who loves to assist particularly for patients in need and is flexible in times of demand
  • Extensive experience in creating, managing theatre lists, surgical quoting and billing
  • Experience in bookkeeping including BAS, database entry etc (or willingness to learn)
  • Medical transcription or dictaphone experience (viewed favourably)
  • Experience in managing Personal Assistant tasks

Responsibilities will include:

  • Welcoming patients face to face, phone calls and other forums of contact in an efficient, friendly and courteous manner – making them feel as if they really matter
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Creating and managing theatre lists. Along with providing surgical quotes and surgical billing
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Prior remote working experience viewed favourably.  Appropriate, well above Award pay rate based on skills and experience.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 770.

769 – Senior Medical Secretary – WFH – East Melbourne

 

Our lovely Urologist who works in the Public and Private sector, is looking for a Senior Medical Secretary to provide Medical Secretarial administration onsite at this stage only 1 day per week, and the balance from your home office.  You will be provided with a laptop and practice mobile phone for remote working.

We are requiring a mature minded, super organised, can-do attitude staff member to complement our Surgeon in their kind, caring and empathetic attitude to our patients.  Our preferred candidate is ready to see themselves as an integral part of a team caring for patients and their families.  Our patients are our number one priority (this cannot be overstated) and often dealing with challenging circumstances.  All your dealings with our patients will be via face to face (when in the practice and within an environment with other Doctors and their administration staff) and phone or electronically (from home).

Our practice is looking for an experienced Senior Medical Secretary who will report directly to our Surgeon.  Our preferred candidate uses their good natured and team player skills to thrive in a busy practice and excels in setting up and following processes and procedures, so that our practice runs smoothly and efficiently. You would be a gate-keeper for our lovely Surgeon, allowing him to do what he does best. Our preferred candidate would have the flexibility to work an extra day, if and when that is needed.

Our ideal candidate will have the following:

  • Experience in customer service and experience in excelling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional demeanour and presentation – excellent grammar and medical terminology
  • Experience using Genie (or similar medical software programs/IT savvy)
  • Ability to work independently with initiative
  • Ability to work well under pressure and to multi-task in a busy environment along with open to direction to ensure the smooth running of the practice
  • Constantly takes pride in their work and productivity, who loves to assist particularly for patients in need and is flexible in times of demand
  • Medical transcription or dictaphone experience (viewed favourably)
  • Extensive experience in creating, managing theatre lists, surgical quoting and surgical billing (AMA and known gaps)

Responsibilities will include:

  • Welcoming patients face to face, phone calls and other forums of contact in an efficient, friendly and courteous manner – making them feel as if they really matter
  • Delivering exceptional customer service at all times
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting
  • Collecting and entering patient details
  • Creating and managing theatre lists and liaising with hospitals, Anaesthetists, Assistant Surgeons.  Along with providing surgical quotes and surgical billing (AMA and known gaps)
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon

Prior remote working experience viewed favourably.  Appropriate, well above Award pay rate based on skills and experience.  If this is a role you feel you would excel at, please apply via Seek or email Michelle@roomswithstyle.com.au with your resume and cover letter. Ref: 769.

767 – Medical Receptionist/Secretary – Kew

 

We are looking for a dedicated and hard-working experienced Medical Receptionist who would love to be our “Brand Ambassador” and to be part of a growing and enthusiastic team in our Glen Iris rooms. This full time role includes the following:

  • Busy reception assisting Surgeons and Allied Health – reporting to Principal Surgeon
  • Lovely established work environment (modern bright light rooms) with an amazing team

What you would bring to the team:

  • Experience using Medical Software (Genie desirable)
  • Previous Medical Specialist Reception experience with above average knowledge of medical terminology/spelling and familiar with scanning patient records
  • Experience performing well in a very busy environment
  • Skills in multi-tasking and prioritising needs of multiple people at once
  • Customer service skills (telephone included) that are exceptional including managing consulting sessions and meet and greet
  • Happy to work from other locations several times per week – eastern suburbs (drivers licence required) and have flexibility to consult out of hours (if needed)
  • Medico-legal experience (viewed highly)

To be successful you will be/have:

  • Impeccably presented
  • Have strong attention to detail and a passion for excellent patient care
  • A ‘can do’ attitude that will exceed expectations
  • Customer service skills that are exceptional
  • Excellent organisational skills and work ethic
  • Outstanding interpersonal skills and good initiative

If this is a role that suits your skills and experience, we would love to hear from you.  Please apply by emailing Michelle@roomswithstyle.com.au with your resume and cover letter and quote ref:  767

768 – Part Time Medical Receptionist/Typist – Melbourne Eastern Suburbs

 

About the role

We are looking for a friendly and proactive medical receptionist with good audio typing skills to join our surgical practice on a permanent part time basis. Previous experience in medical reception/administration is essential for this role.

You will provide administrative and reception support to the vascular surgeon, our team and patients. Pivotal to this role is the audiotyping of letters, to be sent out with a fast turnaround (one day).

The role will be based at our Kew surgical rooms, alternating 2-3 days per week .

Key duties and responsibilities:

  • Assist with managing consulting sessions, meet and greet
  • Answering the practice phone in a professional, caring and warm manner
  • Manage appointment diary and referrals
  • Administrative duties as required (e.g.: scanning, send/receive correspondence, inbox maintenance)
  • Audiotyping letters
  • Flexibility to cover staff annual and sick leave

Skills and experience

  1. Excellent written and verbal communication skills
  2. One to two years minimum experience as a Medical Receptionist in a similar environment; experience in Specialist rooms highly advantageous but not essential
  3. Experience liaising with Surgeons, staff and allied health professionals and patients (warm and respectful manner when interacting with staff, patients and all medical professionals)
  4. Prior experience with medical software with strong computer/IT (including troubleshooting) skills (Genie software training provided)
  5. Typing speed (minimum 70-80 words per minute)
  6. Your patient care skills are only second to your attention to detail skills
  7. Ability to work from home if required due to COVID-19 government requirements (laptop, phone and typist foot pedal provided)
  8. Experience and ability to meet deadlines (letters typed during consulting hours to be reviewed and sent out on the day)
  9. Overtime may be required once or twice per month if the surgeon finishes consulting after 5pm so that all letters are typed and sent out on the day – we pride ourselves in our turnaround.

You will be reporting to our Practice Manager who will support and guide you in this role.

Working Hours:
8:30am till 5:00pm

If this is a role that suits your skills and experience, we would love to hear from you.  Please apply via Seek and quote ref:  768

763 – Practice Nurse and administration – Richmond

Our Practice
We are a busy well-established Orthopaedic group that consults across multiple sites (inner eastern suburbs).  Free parking provided at some sites and easy public transport access at all sites. You will join our established practice as a Practice Nurse/Administration. Our amazing team will support you in this role as you work together to provide a seamless experience for the practice and patients.  Our ultimate priority is our patients (we cannot overstate this).

About the role
Join us in providing quality patient care through your advanced clinical nursing practice, along with your strong administrative experience. This is a unique role that will include pre and post patient care (even visiting patients whilst in hospital). You will be promoting and developing collaborative relationships amongst our health care team.

Duties – Nursing Role

  • Be the clinical point of contact between patients and the Surgeon.
  • Demonstrate advanced clinical skills, knowledge and expertise (Orthopaedic experience well regarded)
  • Ensure Surgeon’s instructions and protocols regarding clinical care are meticulously documented and followed at all times
  • Gathering health histories, planning and co-ordinating patient care
  • Wound care as directed

Duties – Medical Administration

  • Using your experience to work alongside the Surgeon to provide Patients with all aspects of administrative tasks including Surgeon’s diary, consulting sessions, surgical bookings and billings
  • Reception relief
  • Regular liaison with the Practice’s Business Managers – RWS as required

Essential skills and experience

  • At least 3 years as a qualified Nurse (EN or RN, Orthopaedic experience highly regarded), current AHPRA registration required
  • Previous experience using Medical Practice Software (Genie viewed favourably)
  • Flexible in your approach to work, with exceptional customer service skills
  • A genuine team player (this is an integral part of our practice)
  • Well developed time management skills and ability to multi-task and work efficiently under pressure
  • Effective written and verbal communication skills with the ability to multi-task and prioritise
  • Ability if needed to assist in consults at our other practice sites (inner east)
  • Own car and licence
  • Great organisational skills

If this sounds like you, we would be very interested in hearing from you.  Email Michelle@roomwsithstyle.com.au. Please apply and quote ref: 763.

760 – Senior Medical Receptionist/Assistant Practice Manager – Footscray

Our Practice is looking for a mature minded 2IC/Senior Medical Receptionist who loves their role.  You thrive on using your extensive Reception and Assistant Management skills to organise and be the gatekeeper for our Specialists.  Your sense of humour and quiet confidence and unflappable attitude will be an asset to our Practice. You will be true brand ambassador, happily liaising with our referral base and treating all at the Practice with respect and dignity.

Our selected candidate (commencement asap) will start at the reception area meeting and greeting patients and liaising with various other contacts. You will also assist with back office duties such as Theatre Bookings and Surgical Quotes and Billing.

You also pride yourself on your customer service, and organisation skills which only comes second to your attention to detail. You will also draw on your extensive people skills to assist patients in need.

Main duties include:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting including liaising with Hospital staff, end of day, week and month reporting and batching
  • Professional in your presentation, written and verbal communication
  • Having previous 2IC/Senior Medical Secretarial experience including managing consulting sessions, reception, debt collection, maintaining Medicare and DVA fees schedules and tracking income for our Specialists
  • Zedmed Medical Software (or similar) including experience with known Gaps, no Gaps and AMA fees
  • Experience with TAC and Workcover (viewed favourably)
  • Being experienced in working with various health funds and Medicare
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Have a capacity and energy to perform well in a busy environment – must be a skilled multi-tasker
  • Strong experience with Medical Terminology
  • Happy to perform ad-hoc administration duties for our team including Specialists and allied health staff
  • Meeting and greeting patients – managing consulting sessions including issuing invoicing and taking payments

Successful candidates for this role will require:

  • Exceptional customer service and attention to detail (this cannot be overstated)
  • An extremely friendly, professional, dignified and kind manner to all people with whom you deal with
  • Excellent communication skills, both verbal and written
  • Excellent organisational skills
  • Good typing skills and IT savvy (audio typing would be viewed favourably)
  • A 2IC/Senior Medical Receptionist background, along with experience with higher duties, ideally having experience with Zedmed practice software, and having worked within a Specialist practice
  • Motivation to assist in growing and improving our practice

What you will get in return:

You will work within a very supportive and caring work environment with various doctors, allied health staff and patients. You will be paid a good salary with permanent employment benefits, upskilling opportunities including training and be able to forge a career in a successful medical practice.

If this sounds like a role that interests you, please submit your resume and cover letter. Email Michelle@roomswithstyle.com.au or apply on Seek quoting the reference number: 760.

759 – Part Time/Full Time Medical Receptionist – Werribee

Are you proud of your strong and experienced Medical Receptionist background and enjoy pivotal roles, where you are the backbone of our team?  Can you impress us with your initiative, attention to detail and streamlined structure when undertaking your duties?  Then we want to hear from you.

Westpoint Day Hospital is paper-lite and we are looking for someone who is mature minded, open to direction, flexible in their work style and a real team player.  This position will never be dull, it is fast paced and has lots of variety, as you will be working with different Specialists and Surgeons.  Occasional travel will be required to our Ascot Vale Hospital (with prior notice).

To be successful you will have most, if not all of the following:

  • Take pride in your work, are compassionate and have the willingness and ability to be part of a team that strives to make a difference in the lives of our patients
  • Pride yourself in your attention to detail
  • Have a solid and stable work history and display outstanding interpersonal skills
  • Excellent communication skills, with quiet confidence, time management and organisational skills.
  • You love dealing with patients and have amazing Medical Reception skills
  • Accountability, initiative, enthusiasm, a good work ethic and be genuinely committed to a long-term role
  • Above all, you have a ‘can do’ flexible manner that is always calm
  • Excellent verbal and written manner and presentation
  • Multi-tasking and performing ad-hoc administrative duties as required

Essential skills and experience:

  • Experience with Bluechip medical software (or similar)
  • Gastroenterology Speciality experience (viewed highly)
  • Previous experience in a private Practice setting, including managing a consultation session along with invoicing and receipting
  • Theatre Bookings/Surgical Quotes experience
  • Prior experience in billing (PHI and Medicare) (viewed favourably)
  • Fluency in other languages such as Italian, Greek or Mandarin (viewed favourably)

This is a great opportunity to make this role yours.  If the above sounds like you, we would love you to apply. Email michelle@roomswithstyle.com.au, quoting Ref: 759.

762 – Senior Medical Receptionist – Sydney North Shore

This is a unique Practice and an amazing opportunity.  This Practice is a one stop shop for any joint/Orthopaedic issues with multiple services and options offered including Allied and Medics. We are a progressive team.

Our mission and reality are to provide patients with an extremely comfortable Practice environment (think of a cosy lounge room) where they feel safe, cared for and realise and know they are our Practice’s number one priority.

We are looking for an experienced Medical Receptionist to join the team, who understands that caring for the Practice’s patients is as important as their professional skillset, being our true “Director of First Impressions”. You will be working alongside our dynamic team to ensure the smooth functioning and daily operation of the Practice.

The right candidate will need to demonstrate an exceptional commitment to patient care and have incredible attention to detail (a must) and also have the ability to drive and develop the centre to be working at its optimum.

Excellent presentation and communication skills (both written and verbal) are essential as you will be our front of house. The role would be based at our Frenchs Forest rooms.  Flexibility to assist in covering leave for our staff (and their roles, which we will provide training for) would be viewed highly.  There is parking close to the site.

Key responsibilities:

  • All administrative aspects of patient care and reception
  • Welcoming patients into the practice in an efficient, friendly and courteous manner
  • Delivering exceptional customer service at all times – making a difference in our patients lives
  • Scheduling and managing patient appointments and assisting with consultation sessions including invoicing and receipting – this will be for our Surgeon, Allied and Medic consultants
  • Collecting and entering patient details
  • Answering phone calls and enquiries in a professional and friendly manner
  • Performing general administrative duties and ad-hoc duties as required for the Surgeon and the broader team
  • Managing consulting sessions for our Surgeon, Allied and Medic team
  • Working with the team to manage the Surgeon and other consultants’ diary

Essential skills and experience:

  • Experience in customer service and experience in exceling at this (this cannot be overstated)
  • Excellent communication skills with a positive and friendly manner and can-do attitude
  • Professional appearance and demeanour
  • Experience using Gentu, Cliniko or Nookal (or similar medical software programs/IT savvy), and willing to learn new software
  • Ability to work independently with initiative and also love being part of a varied team
  • Ability to work well under pressure and to multi-task in a very busy environment and open to direction to ensure the smooth running of the Practice
  • Constantly takes pride in their work and productivity, who loves to assist and is flexible in times of demand.
  • Excellent with medical terminology and happy to undertake ad-hoc duties as needed by the team
  • Work autonomously without supervision and under instruction

Desirable skills and experience:

  • Previous experience with a specialist software program (e.g. Gentu, Cliniko or Nookal)
  • Experience working within in a Private Practice setting, particularly Surgical and Orthopaedic Surgeons (viewed highly)
  • A genuine interest and commitment to caring and wellbeing for the patients
  • Be able to work autonomously without supervision and handle situations whilst the surgeon is not available

Days/Hours:
Monday to Friday
8:45am till 5:15pm

If you possess the skills required, we’d love to hear from you please email michelle@roomswithstyle.com.au your resume and cover letter. Appropriate remuneration based on skills and experience. Ref: 762.

755 – Part Time Medical Secretary – WFH options/Brisbane

Do you enjoy the thrill of working in a different Practice environment? Do you pride yourself on your collaborative management skills?

Then we want to hear from you.

Our Orthopaedic Practice is seeking a professional, highly organised and experienced Medical Secretary to assist our Surgeon. This would be a pivotal role in our paper-lite Practice supporting our amazing Surgeon.

Imagine an opportunity where you can use all your experience and skills and you are also able to work from home on the non-consulting days, further enhancing your 4 day per week role.

The chosen candidate prides themselves in their attention to detail skills and understands the importance of caring for the Practice and the Practice’s patients, and views this as important as their professional skillset.  Our Practice is located in Chermside (within the St Vincent Private Hospital Northside), parking is provided and is a 5 minute walk from the Practice.

Our requirements are:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting, Shexie Medical Software (or similar) including known Gaps, no Gaps and AMA fees
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous Medical Secretarial experience (in Private Practice) including managing consulting sessions
  • Audio transcription (Dictaphone typing) skills required
  • Be a great team player – happy to assist the Surgeon when needed and love working in well-functioning teams
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Displaying outstanding customer service skills, verbally and written.
  • Proud of your professional manner and presentation
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeon

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator with a sense of humour
  • Honest, trustworthy, loyal and dependable
  • Friendly with quiet confidence

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory

Days/Hours:

  • Monday to Thursday
    8:30am till 4:00pm

If you possess the skills required, we’d love to hear from you please email michelle@roomswithstyle.com.au your resume and cover letter or apply on seek. Appropriate remuneration based on skills and experience. Ref: 755.

756 – Casual Medical Secretary – Sydney North Shore

Our Orthopaedic Practice is seeking a professional, highly organised and experienced Medical Secretary (Genie experience viewed highly) to complement our existing team. This would be a pivotal role in our Practice supporting our lovely Practice Manager and looking after our Surgeon.

We are looking for a Medical Secretary who prides themselves on their attention to detail skills and who understands the importance of caring for the Practice and the Practice’s patients is as important as their own professional skillset.  Our Practice is located in Frenchs Forest, and there will be a requirement to travel to Mona Vale once per month.

Our requirements are:

  • Having a good understanding and extensive experience in Theatre Bookings, Surgical Quoting, Genie Medical Software (or similar) including known Gaps, no Gaps and AMA fees
  • Being experienced in working with various health funds and Medicare (Eclipse viewed highly)
  • Having previous Medical Reception/Secretarial experience including managing consulting sessions and reception
  • Be a great team player – happy to assist others when needed and love working in a well-functioning team
  • Possess excellent organisational skills, outstanding work ethic and punctuality
  • Display outstanding customer service skills and good verbal and written skills
  • Proud of your professional manner and presentation
  • Have a capacity to perform well in a busy environment – must be a skilled multi-tasker
  • Happy to perform ad-hoc administration duties for the Surgeon and team

Traits:

  • ‘Can do’ attitude who is extremely organised and prides themselves on their attention to detail
  • Clear and concise communicator with a sense of humour
  • Honest, trustworthy, loyal and dependable
  • Friendly with a quiet confidence
  • Flexible in their work manner

Experience:

  • Must have minimum two (2) years Medical Secretarial experience
  • Private Specialist experience is mandatory – Orthopaedic viewed favourably

If you possess the skills required, we’d love to hear from you please email michelle@roomswithstyle.com.au your resume and cover letter or apply on seek. Appropriate remuneration based on skills and experience. Ref: 756.